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Commentary and happenings in the world of Information Technology

NBN Problems??

February 4, 2018

Bad HFC

Are you one of the unlucky ones with HFC NBN in your business or home?  We can help out with packages combining HFC NBN and mobile broadband backup systems to keep you online.  Most of the time the packages we provide cost less per month than you’re paying now for your current failing internet.  Please call for more information.  1300 721 576


Christmas Trading Hours

December 19, 2017

We, at Supportedge, all wish you a happy holiday season.

Our sincere thanks for all your goodwill and loyalty throughout the past year.

See you in the New Year!

merry-christmas-image

We will be closed from the 23rd of December through till 7th January inclusive, re-opening on Monday 8th January 2018.

Merry Christmas and Happy New Year from everyone at Supportedge!


Cable Cleanliness

December 19, 2017

There are many places where cable tidiness is disregarded and end up looking like the aftermath of a tornado. Messy cables make it harder to maintain and scale your IT systems, can be a WHS hazard and simply don’t look nice. We pride ourselves on keeping cables clean and tidy as part of every project we work on, so if you need your cables organized neatly, we’re happy to help.

DisasterCables     Cable cleanup

Do your cables look like the picture on the left? Want your cables like the ones on the right? Give us a call!


Client Notice – More Power!!

December 12, 2017

World's biggest battery

This evening (12.12.17) and tomorrow morning we are doing some upgrades on the power systems to our servers.  We have moved clients systems to other equipment and are not expecting any downtime.

But….

It will effect our phone system.  You may not be able to get through to our office before 9am (13.12.17) on the phone.  Please send an email or call 0423 052 668 if you have an urgent request.


Data Recovery

The most common data recovery procedure we perform involves a computer that won’t boot due to a drive failure. This is most often caused by a bump or a knock to the computer while the hard disk is writing critical data. Sometimes the head physically crashes into the the plater. This is where the term ‘hard drive crash’ originated. Of course failure of spinning hard disks happens for many reasons include wear and tear. Some drives spin at 10,000 rpm with as little as 3 nanometres separating the drive head from the disk plater. This provides very little room for error. Something that goes hand in hand with data recovery is your backup plan. If you don’t have a backup policy in place please contact us straight away for a tailor made solution. To ensure we can recover as much data as possible stop using the media or the effected computer straight away. Stage one recovery prices start from only $250 for most media types including hard drives, discs and flash cards. This price includes GST and the replacement drive. In most situations we can recover your data in this first stage. The second stage of disc recovery is the [&hellip


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About us

Do you have a computer problem? Welcome to our website. Supportedge is a specialist IT consulting company. Our aim is to give you the very best advice specific to your unique business model. We fix and maintain computer systems and networks, but that is only a small part of how we can help to give your business the technical edge. As time goes on, information technology becomes more important, so we tailor all manner of technology to the way in which you work with your goals in mind. In this respect, we see ourselves as business consultants. We believe in a partnership with our customers. Our team will get to know your business and its staff. Please, meet our team


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Buy Carbonite

This webpage will automatically transfer you to the Carbonite shop in 10 seconds. Plans on the following pages are in US dollars, please email us or phone 02 8007 2930 for Australian pricing including GST.  Make sure to check our custom Carbonite Toolkit in the downloads section. 


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