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Commentary and happenings in the world of Information Technology

Christmas Trading Hours

December 6, 2018

MERRY CHRISTMAS & HAPPY NEW YEAR!

The staff at Supportedge would like to wish you peace, joy and prosperity for the coming year.

Thank you for your continued support and partnership.  May your holidays and New Year be filled with joy.

We will be closed from Monday 24th December 2018 till Friday 4th January 2019 inclusive.

 

 


How healthy are your backups?

November 9, 2018

Recently a Windows 10 Update caused irrecoverable file deletion on some user’s systems. These people had their documents, music, pictures and videos deleted forever with only one chance of recovery, backups. This is why this month we’re focusing on ensuring our customers have the right systems in place to recover in the case of a disaster. Our backup audits ensure that even if your business gets hit by a meteor, we can still get your IT systems back up and running again easily.

Today’s the last day of our discounted rate on our professional backup audits and bookings are filling up, so call now to reserve a spot at our cheapest rate!

Discounted rate ends 9th of November, call us for updated prices and availability.


A race that stops Aussies in their tracks

November 6, 2018

Dear all, this Tuesday we will be closed from lunchtime for the Melbourne Cup.

Wishing the best of luck with the races to all :)

Gamble responsibly.

 


Recent phishing emails from “Microsoft”

May 29, 2018

Microsoft Phishing example

Received any phishy emails lately? We’ve noticed an upspike in fake emails pretending to be big IT companies such as Microsoft and Apple. These emails pretend that you need to change your password or enter your bank details or something similar in order to scam your details from you. This can then be used to commit fraud, identity theft, and other cyber crimes. According to an ACCC report, $174,913 Australian dollars have been lost this year to phishing attacks.

Above you can see an example of a phishing email with some red-flags highlighted. Make sure to always be suspicious of ANY email you receive. It is a good idea to always double-check the sender address and read the entire email before clicking any links or attachments. If anything stands out as suspicious then don’t risk it!

Check out The ACCC’s Scamwatch for a better idea on how scams affect everyday Australians.

If you have any questions or suspicions about an email, call, text or webpage, give us a call and our experts can help keep you safe online.


Useful Links

Here is a list of some useful links: Generate strong passwords: http://passwordsgenerator.net Online malware scanner and statistics: http://www.virustotal.com


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Our Brief

Core Values Integrity Quality Reliability Trust Friendly   Motto Dedicated to providing the right technological solution for your business.   Supportedge is a specialist IT consulting company. Our goal is to give you the very best advice and service available, tuned to your specific business. Our team works closely with a range of businesses and staff, in a variety of ways; although we fix and maintain computer systems and networks, those are only a couple of the ways in which we can promote efficiency, and ultimately, growth.   We believe in close partnerships with our customers. We believe in great personal relationships and close partnerships with our clients, as we recognise that each workplace is different. However, as time goes on, information technology becomes more important to all business prospects, and we are honoured to spearhead this area on behalf of our eminent clientele. Supportedge first started trading in July 2000. Our core service area extends from Lane Cove to Mosman, but we have customers throughout Sydney. We offer on-site, remote and telephone support. At Supportedge we maintain a heavy focus on on-site support and this gives us the opportunity to familiarise ourselves with our customers’ systems, and ultimately provide the [&hellip


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Lodge a support ticket

Need assistance? Use the form below to lodge a support ticket with us. To assist us in helping you solve your problems as soon as possible, please fill out the entirety of the form


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