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It has arrived! Petya

June 28, 2017

Petya Ransomware

Supportedge have been monitoring this threat since 28 June 2017

Again None of our clients have reported this infection.

What is the danger to Supportedge’s clients?

This problem is an issue for Microsoft Windows systems only. The Petya attack starts by sending spam messages containing links to download a ZIP archive. The archive contains a malicious file and as well as a JPEG image. The file names are in German at this stage, the file names are made to look like resumes for job candidates, for this reason the main is HR staff in German-speaking countries.

Australia has not been hit by a wave of attacks. This attack uses the same exploit in Windows that was used to spread WannaCry virus. There are notable differences between Petya and WannaCry, the largest is, WannaCry had a kill switch, Petya does not! If you are infected by Petya Your computer becomes locked and held at ransom (no access to the operating system).

The top 5 countries that have been affected

  1. Germany
  2. China
  3. India
  4. Japan
  5. Russian Federation

What do I do to protect myself?

Call us, we will check your system and report the risk. If you’re a subscription client we have already checked your systems, you don’t need to do anything.

If you’re interested in self-checking your system and you don’t need our help you can find more information and procedures here: https://technet.microsoft.com/en-us/library/security/ms17-010.aspx As a part of your self-checks please also make sure to validate your backups.

Ask about our computer monitoring tool!

Not only will this software provide centralised and market-leading anti-virus protection, it will also conduct a thorough series of checks each and every morning before you start work. Checks include:

  • Your antivirus is up-to-date and protecting you from the latest threats online
  • Your disk space to ensure your system won’t crash and your workers aren’t left unproductive while you recover
  • Your hard disk and memory health to ensure your system is always in peak operating condition
  • Your Critical Event Logs to spot other developing problems that could cause downtime during the day.
  • Automated Operating System patch management

Way more to come: WannaCry and Malware

May 17, 2017
WannaCry Global Infection rate at 11am 16.05.17 AEST

WannaCry Global Infection rate at 11am 16.05.17 AEST

Source: MalwareInt https://intel.malwaretech.com

 

Supportedge have been monitoring this issue since 12th May 2017.

The good news is none of our clients have reported this infection or system breach to date. The bad news is this is still a big concern.

If we originally setup your network and no changes have been made to the systems we put in place. Supportedge’s security policies have been protecting you from external threats like this.

What is the danger to Supportedge’s clients?

This problem is an issue for Microsoft Windows systems only. The largest risk factor at this stage is an internal infection. If an infected computer is physically connected with a cable or Wi-Fi to your network you must have Microsoft’s security update MS17-010 that was released in March to be protected.

You have seen this cyber security problem in the News. What’s WannaCry (semi-technical)?

WannaCry leverages the ETERNALBLUE exploit. It’s a problem with the way computer systems share files with each other. To prevent penetration, block ports 135, 139 and 445.

What do I do to protect myself?

Call us, we will check your system and report the risk. If you’re a subscription client we have already checked your systems, you don’t need to do anything.

If you’re interested in self-checking your system and you don’t need our help you can find more information and procedures here: https://technet.microsoft.com/en-us/library/security/ms17-010.aspx As a part of your self-checks please also make sure to validate your backups.

I’ve been infected, what now?

First thing is to turn off the infected computer. Most likely the only recovery is your backups. Call us and we will start your system in our security lab so that we can recover your files.

#MalwareTech #Ransomware #CyberSecurity #WannaCry #wannacrypt #supportedge


New services on offer from 1st of July

April 28, 2017

From the 1st of July we will be offering new services for our customers. These services are designed in order to lower our consulting costs, while also ensuring our customer’s IT solutions are always protected.

Click here to read more.


Christmas Trading Hours

December 20, 2016

We, at Supportedge, all wish you a happy holiday season.

Our sincere thanks for your goodwill and loyalty throughout the past year.

See you in the New Year!

merry-christmas-image

We will be closed from Friday 23rd December through till 8th January inclusive, re-opening on Monday 9th January 2017.

Merry Christmas and Happy New Year!


Services

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Social Media

Here at Supportedge we like to maintain a close working relationship with our customers and their systems. Social media platforms provide you with a range of ways to connect with us, give us your feedback, and keep up to date with our progress and current trends in the world of IT. Please drop by and say hi! There’s nothing we value more than your queries and ideas! Facebook www.facebook.com/supportedge Instagram www.instagram.com/supportedge Twitter www.twitter.com/supportedge


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NBN

The NBN (National Broadband Network) is a Federal government initiative aimed at improving national internet speeds in an increasingly digital age. The NBN commenced its 3 year Australia-wide rollout plan in June 2013. NBN Co (a wholly-owned Commonwealth company that has been prescribed as a Government Business Enterprise) was formed in 2009 and contracted to implement the NBN. What does this mean? According to the Department of Broadband Communications and the Digital Economy: “the NBN will provide high-speed broadband access to all Australian homes and businesses through a mix of three technologies: optic fibre, fixed wireless and next-generation satellite.93 per cent of Australian homes, schools and businesses will have access to the NBN through optic fibre to premises, capable of providing broadband speeds of up to one gigabyte per second.” This large-scale, Australia wide endeavor will connect 93% of homes, schools and workplaces with optical fibre (fibre to the premises or “FTTP”), providing superfast broadband services to Australians in urban and regional towns. The remaining hard-to-reach 7% will be connected to the NBN by fixed wireless and satellite technology. The Federal government estimates that “more than six million homes and businesses will be able to access or be in progress [&hellip


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