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Commentary and happenings in the world of Information Technology

Recent phishing emails from “Microsoft”

May 29, 2018

Microsoft Phishing example

Recieved any phishy emails lately? We’ve noticed an upspike in fake emails pretending to be big IT companies such as Microsoft and Apple. These emails pretend that you need to change your password or enter your bank details or something similar in order to scam your details from you. This can then be used to commit fraud, identity theft and other cybercrimes. According to an ACCC report, $174,913 Australian dollars have been lost this year to phishing attacks.

Above you can see an example of a phishing email with some red-flags highlighted. Make sure to always be suspicious of ANY email you recieve. It is a good idea to always double-check the sender address and read the entire email before clicking any links or attachments. If anything stands out as suspicious then don’t risk it!

Check out The ACCC’s Scamwatch for a better idea on how scams effect everyday Australians.

If you have any questions or suspicions about an email, call, text or webpage, give us a call and our experts can help keep you safe online.


Mozilla’s Internet health report

May 10, 2018

Mozilla internet health report
Concerned about your privacy and safety online? Fake news? Have questions about the internet of things? or just curious about anything to do with internet health?

Mozilla recently announced their Internet Health Report 2018. An open-source report discussing issues and upcoming challenges everyday internet users face. Mozilla dives into topics such as fake news, big tech and the internet of things. The report interviews experts across multiple fields specializing in internet services. Mozilla’s position as a free and open-source internet company gives their thoughts significant weight and their perspective is quite interesting.

So, interested in learning more about internet freedom? Check out Mozilla’s Internet Health Report 2018 and if you’re still curious, we’re happy to help with any questions you may have.


NBN Problems??

February 4, 2018

Bad HFC

Are you one of the unlucky ones with HFC NBN in your business or home?  We can help out with packages combining HFC NBN and mobile broadband backup systems to keep you online.  Most of the time the packages we provide cost less per month than you’re paying now for your current failing internet.  Please call for more information.  1300 721 576


Christmas Trading Hours

December 19, 2017

We, at Supportedge, all wish you a happy holiday season.

Our sincere thanks for all your goodwill and loyalty throughout the past year.

See you in the New Year!

merry-christmas-image

We will be closed from the 23rd of December through till 7th January inclusive, re-opening on Monday 8th January 2018.

Merry Christmas and Happy New Year from everyone at Supportedge!


Services

Data Recovery The most common data recovery procedure we perform involves a computer that won’t boot due to a drive failure. This is most often caused by a bump or a knock to the computer while the hard disk is writing critical data. Sometimes the head physically crashes into the the plater, which is where the term ‘hard drive crash’ originated. Of course failure of spinning hard disks happens for many reasons include wear and tear. Some drives spin at 10,000 rpm with as little as 3 nanometres separating the drive head from the disk plater, which provides very little room for error. Something that goes hand in hand with data recovery is your backup plan. If you don’t have a backup policy in place please contact us straight away for a solution that’s tailored to your valuable information and the way in which you work. To ensure we can recover as much data as possible, please cease using the media or the affected computer straight away. Stage one recovery prices start from only $250 for most media types including hard drives, discs and flash cards. This price includes GST and the replacement drive. In most situations we can recover [&hellip


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Our Customers

All of our customers are valued at Supportedge, no matter what size your business is. We are determined to deliver competitive prices and efficient services to each and every one of our clients. Supportedge has longstanding customers from a wide range of businesses of all different sizes. We work closely with such a diverse clientele to ensure that their technological systems suit their specific business requirements. Check out our brief and our social media if you would like to read more about us and what we do, or contact us directly for a quote


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Useful Links

Here is a list of some useful links: Generate strong passwords: http://passwordsgenerator.net Online malware scanner and statistics: http://www.virustotal.com


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