Looking for more information on who we are and why you should choose Supportedge for all your IT needs?

Commentary and happenings in the world of Information Technology

Melbourne Cup 2017

November 1, 2017

Melbourne Cup horses
Hi all, we will be closed from 1pm on Tuesday for the Melbourne Cup.

Wishing the best of luck with the races to all :)

Gamble responsibly.


Dealing with service providers

October 18, 2017

Service providers are renown for their generally terrible customer service, miscommunication, frequent outages and incorrect billing. Recently an Australian Woman on her honeymoon was billed incorrectly 3 times, with bills greater than $2000 each time. In Mrs McCarthy’s battle with Telstra, she has had to deal with 4 different case managers, the CEO of Telstra and the Queensland Police.

At Supportedge we offer support subscriptions which allow you to streamline your IT and keep your business running efficiently for a flat cost every week. Included in these subscriptions is the Service Provider Management subscription, which covers us establishing communication with your service providers to help resolve problems like Mrs McCarthy’s faster and more efficiently.


Is your business cyber-secure?

October 10, 2017

Cyber-Security-Credit-Shutterstock
This week is Stay Smart Online Week, which is all about raising awareness of the massive damage that cyber-crime can do to you and your business.

The Council of Small Business Organisations of Australia (COSBOA) have stated that 20% of small businesses experienced a cyber-attack in 2016, and predict that 40% of small businesses’ will be attacked in 2017. Cyber-criminals typically target small businesses, who have large amounts of sensitive data and smaller budgets to defend it with.

In order to keep you and your business protected, We’re offering a Level 1 security audit for $550. We will take a look at your systems, ensure you haven’t been breached, check for malicious attempts and report on the current cyber-secure methods your business uses. Call us on 02 8007 2930 for more details.


Paint 3D to replace Paint in latest version of Windows 10

July 26, 2017

Source: Techhive.com

With the latest Windows 10 update, Microsoft has set paint to be a deprecated feature, which means that it is not recommended by Microsoft anymore but is still available for anyone to use. This can happen for a wide range of reasons, but it seems that Microsoft is preparing the way for their new program Paint 3D. Paint 3D is exciting new software meant to allow easy and intuitive access to 3D modelling, designed to be simple to use and easy to learn much like Paint. Users of Paint 3D should be able to 3D print their creations with ease, adding a fun new tool to Windows’ toolkit.

Paint will no longer come as a default app on windows 10, instead it will be available on Microsoft’s App Store, where users can download it for free. While paint does not have a set date to be discontinued entirely, it’s safe to say that Microsoft does not want to continue supporting it for much longer, and users will eventually have to adapt to different software.


Domains

One moment, just transferring you to our secure domain management pages. Please email us or phone 02 8007 2930 for assistance. Transferring you to domain management in 4 seconds


Read More...

Green Computing

Supportedge is an environmentally conscious workplace that practices what it preaches. Three things the average consumer can do and we encourage consumers to do, to reduce your business’ and households’ environmental impact are: 1) Recycle your electronic waste (e-waste): “Australians generate more than 140,000 tonnes of e-waste each year and most of it ends up in landfill,” as stated on the City of Sydney’s website. There is an e-waste depot that you can drop your electronic goods off in Ultimo, Sydney. It is open on allocated days throughout the year. For more information on what days the depot is open or to find out more about how to recycle your e-waste read this brochure from the City of Sydney’s website. Or visit Planet Ark’s website for your closest recycling facility. 2) Invest in long-lasting appliances and maintain them so you get a longer-life out of them: “You can save money and reduce energy use by buying the right appliance for your needs and using it efficiently. The position of the appliance, how you operate it and how you maintain it all affects how much energy is used – for example, placing your refrigerator next to your oven will make it work [&hellip


Read More...

Downloads

Here are a list of downloads that you may find useful. Click on the icons below to download them. Never 10: The name “Never 10” is a bit of an overstatement, since this utility may also be used to easily re-enable Windows operating system automatic upgrading. But the primary reason for using this is to disable Windows’ pestering insistence upon upgrading Windows 7 or 8.1 to Windows 10.  Visit GRC’s website. PeaZip Portable: PeaZip is a free archiver tool. The application provides an unified, natively portable, cross-platform file manager and archive manager GUI for many Open Source technologies like 7-Zip, FreeArc, PAQ, UPX.  Visit the PeaZip website. Immunet Free Antivirus: Unique in that for most situations you wouldn’t install two antivirus together, however Immunet is designed specifically to do just that.  Visit the Immunet website.   Cloud Station Drive 4: Sync files among your Synology NAS and computers.  Visit the Synology website. Carbonite Toolkit: Use this file to easily configure your Carbonite backup with file extensions that are not backed up by default. Also includes quick instructions for making sure you get the most comprehensive backup. Visit the Carbonite website. Foxit Reader 4.3.1.0323: Whether you’re a consumer, business, government agency, or educational organization, [&hellip


Read More...

Recommending and Specialising in

Like us on facebook