Our Brief

Core Values

Integrity
Quality
Reliability
Trust
Friendly

 

Motto

Dedicated to providing the right technological solution for your business.

 

Supportedge is a specialist IT consulting company.

Our goal is to give you the very best advice and service available, tuned to your specific business. Our team works closely with a range of businesses and staff, in a variety of ways; although we fix and maintain computer systems and networks, those are only a couple of the ways in which we can promote efficiency, and ultimately, growth.

 

We believe in close partnerships with our customers.

We believe in great personal relationships and close partnerships with our clients, as we recognise that each workplace is different. However, as time goes on, information technology becomes more important to all business prospects, and we are honoured to spearhead this area on behalf of our eminent clientele.

Supportedge first started trading in July 2000. Our core service area extends from Lane Cove to Mosman, but we have customers throughout Sydney.

We offer on-site, remote and telephone support. At Supportedge we maintain a heavy focus on on-site support and this gives us the opportunity to familiarise ourselves with our customers’ systems, and ultimately provide the best possible service. On-site support has a much higher level of productivity than remote support and will get your problems fixed better and faster. However, for situations that only require remote support, we are happy to provide that service too.

Managed Support Agreements

We can remotely manage and support most computer systems and networks. Of course we are always on hand to visit for issues that can’t be resolved remotely.  Setting up a remote support system for your network is free for all customers on a remote support plan.  Please call 1300 721 576 if you would to like to arrange a meeting to find out the benefits of remote assistance. Some features of our support plans are: Focus on onsite support over remote support 3 business hour response for high level (business critical) issues Regular monitoring and checking logs of all software and hardware that has reporting features Dedicated service manager for your company or business &nbsp


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About us

Do you have a computer problem? Welcome to our website. Supportedge is a specialist IT consulting company. Our aim is to give you the very best advice specific to your unique business model. We fix and maintain computer systems and networks, but that is only a small part of how we can help to give your business the technical edge. As time goes on, information technology becomes more important, so we tailor all manner of technology to the way in which you work with your goals in mind. In this respect, we see ourselves as business consultants. We believe in a partnership with our customers. Our team will get to know your business and its staff. Please, meet our team: Our core service area extends from Lane Cove to Mosman but we do have customers in all areas of Sydney. Contact us to get the best possible value out of your technology


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Web Design Services

  Need a great website for your business?   Supportedge can help. We build websites that are professional and affordable. Supportedge are focused on creating sites that look good and function how you want them to. Our websites are clean and responsive and can be developed to display well in mobile phone and tablet screens (try resizing this window). We can help you: custom build your website according to your needs Increase your business’ profile with an online presence Register and host a new or current domain name for your business at a competitive price Create custom and user-friendly WordPress websites that meet the specific needs of your business Build a site that is easy for you to maintain, with minimal ongoing costs Supportedge are dedicated to meeting their deadlines and their budgets. To get a quote or to discuss your site, please call us or send us an email at design@supportedge.com.au


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