Our Brief

Core Values

Integrity
Quality
Reliability
Trust
Friendly

 

Motto

Dedicated to providing the right technological solution for your business.

 

Supportedge is a specialist IT consulting company.

Our goal is to give you the very best advice and service available, tuned to your specific business. Our team works closely with a range of businesses and staff, in a variety of ways; although we fix and maintain computer systems and networks, those are only a couple of the ways in which we can promote efficiency, and ultimately, growth.

 

We believe in close partnerships with our customers.

We believe in great personal relationships and close partnerships with our clients, as we recognise that each workplace is different. However, as time goes on, information technology becomes more important to all business prospects, and we are honoured to spearhead this area on behalf of our eminent clientele.

Supportedge first started trading in July 2000. Our core service area extends from Lane Cove to Mosman, but we have customers throughout Sydney.

We offer on-site, remote and telephone support. At Supportedge we maintain a heavy focus on on-site support and this gives us the opportunity to familiarise ourselves with our customers’ systems, and ultimately provide the best possible service. On-site support has a much higher level of productivity than remote support and will get your problems fixed better and faster. However, for situations that only require remote support, we are happy to provide that service too.

Services

Data Recovery The most common data recovery procedure we perform involves a computer that won’t boot due to a drive failure. This is most often caused by a bump or a knock to the computer while the hard disk is writing critical data. Sometimes the head physically crashes into the the plater, which is where the term ‘hard drive crash’ originated. Of course failure of spinning hard disks happens for many reasons include wear and tear. Some drives spin at 10,000 rpm with as little as 3 nanometres separating the drive head from the disk plater, which provides very little room for error. Something that goes hand in hand with data recovery is your backup plan. If you don’t have a backup policy in place please contact us straight away for a solution that’s tailored to your valuable information and the way in which you work. To ensure we can recover as much data as possible, please cease using the media or the affected computer straight away. Stage one recovery prices start from only $250 for most media types including hard drives, discs and flash cards. This price includes GST and the replacement drive. In most situations we can recover [&hellip


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Our Customers

All of our customers are valued at Supportedge, no matter what size your business is. We are determined to deliver competitive prices and efficient services to each and every one of our clients. Supportedge has longstanding customers from a wide range of businesses of all different sizes. We work closely with such a diverse clientele to ensure that their technological systems suit their specific business requirements. Check out our brief and our social media if you would like to read more about us and what we do, or contact us directly for a quote


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Domains

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