Data Recovery

The most common data recovery procedure we perform involves a computer that won’t boot due to a drive failure. This is most often caused by a bump or a knock to the computer while the hard disk is writing critical data. Sometimes the head physically crashes into the the plater. This is where the term ‘hard drive crash’ originated.

Of course failure of spinning hard disks happens for many reasons include wear and tear. Some drives spin at 10,000 rpm with as little as 3 nanometres separating the drive head from the disk plater. This provides very little room for error. Something that goes hand in hand with data recovery is your backup plan. If you don’t have a backup policy in place please contact us straight away for a tailor made solution.

To ensure we can recover as much data as possible stop using the media or the effected computer straight away.

  • Stage one recovery prices start from only $250 for most media types including hard drives, discs and flash cards. This price includes GST and the replacement drive. In most situations we can recover your data in this first stage.
  • The second stage of disc recovery is the physical dismantling and repair of the media. This involves a clean room and specialist repair tools.
  • Whatever your needs we have the tools to get your data back and we work on more than hard drives. Solid state drives (SSD), flash drives, optical media (CD, DVD) and memory cards.

    Domains

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    Social Media

    Here at Supportedge we like to maintain a close working relationship with our customers and their systems. Social media platforms provide you with a range of ways to connect with us, give us your feedback, and keep up to date with our progress and current trends in the world of IT. Please drop by and say hi! There’s nothing we value more than your queries and ideas! Facebook www.facebook.com/supportedge Instagram www.instagram.com/supportedge Twitter www.twitter.com/supportedge


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    Downloads

    Supportedge MAX: Our security software to proactively monitor and check your workstations, servers, and network assets. Click icon to download Support Console: Our Support Console is designed to give us quick and easy access to your computer. In rare cases, our main “Remote Help” button may not work for the technical aspects of your computer. We’ve prepared this Support Console as an alternative just in case our first method doesn’t work. Click the circle icon below to download the Zoho Support Console. PeaZip Portable: PeaZip is a free archiver tool. The application provides an unified, natively portable, cross-platform file manager and archive manager GUI for many Open Source technologies like 7-Zip, FreeArc, PAQ, UPX. Carbonite Toolkit: Use this file to easily configure your Carbonite backup with file extensions that are not backed up by default. Also includes quick instructions for making sure you get the most comprehensive backup. Visit the Carbonite website. Cloud Station Drive 4: Sync files among your Synology NAS and computers.  Visit the Synology website. Foxit Reader: Whether you’re a consumer, business, government agency, or educational organization, you need to read, create, sign, and annotate (comment on) PDF documents and fill out PDF forms. Foxit is a tiny [&hellip


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