Data Recovery

The most common data recovery procedure we perform involves a computer that won’t boot due to a drive failure. This is most often caused by a bump or a knock to the computer while the hard disk is writing critical data. Sometimes the head physically crashes into the the plater. This is where the term ‘hard drive crash’ originated.

Of course failure of spinning hard disks happens for many reasons include wear and tear. Some drives spin at 10,000 rpm with as little as 3 nanometres separating the drive head from the disk plater. This provides very little room for error. Something that goes hand in hand with data recovery is your backup plan. If you don’t have a backup policy in place please contact us straight away for a tailor made solution.

To ensure we can recover as much data as possible stop using the media or the effected computer straight away.

  • Stage one recovery prices start from only $250 for most media types including hard drives, discs and flash cards. This price includes GST and the replacement drive. In most situations we can recover your data in this first stage.
  • The second stage of disc recovery is the physical dismantling and repair of the media. This involves a clean room and specialist repair tools.
  • Whatever your needs we have the tools to get your data back and we work on more than hard drives. Solid state drives (SSD), flash drives, optical media (CD, DVD) and memory cards.

    Buy Carbonite

    This webpage will automatically transfer you to the Carbonite shop in 10 seconds. Plans on the following pages are in US dollars, please email us or phone 02 8007 2930 for Australian pricing including GST.  Make sure to check our custom Carbonite Toolkit in the downloads section. 


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    Social Media

    Here at Supportedge we like to maintain a close working relationship with our customers and their systems. Social media platforms provide you with a range of ways to connect with us, give us your feedback, and keep up to date with our progress and current trends in the world of IT. Please drop by and say hi! There’s nothing we value more than your queries and ideas! Facebook www.facebook.com/supportedge Instagram www.instagram.com/supportedge Twitter www.twitter.com/supportedge


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    Useful Links

    Here is a list of some useful links: Generate strong passwords: http://passwordsgenerator.net Online malware scanner and statistics: http://www.virustotal.com


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