Managed Support Agreements

We can remotely manage and support most computer systems and networks. Of course we are always on hand to visit for issues that can’t be resolved remotely. Please visit http://www.supportedge.com.au/benefits/ for more details, or call 02 8007 2930 if you would to like to arrange a meeting to find out the benefits of remote assistance.

Some features of our support plans are:

  • Focus on onsite support over remote support
  • 3 business hour response for high level (business critical) issues
  • Regular monitoring and checking logs of all software and hardware that has reporting features
  • Dedicated service manager for your company or business

 

Cloud Computing

The “cloud” has become a household name in the past couple of years, but what does it actually mean and what can it do for your business and home? According to info-world.com: “Cloud computing encompasses any subscription-based or pay-per-use service that, in real time over the Internet, extends IT’s existing capabilities… Cloud computing is at an early stage, with a motley crew of providers large and small delivering a slew of cloud-based services, from full-blown applications to storage services to spam filtering.” Howstuffworks.com describes what cloud computing does: “In a cloud computing system, there’s a significant workload shift. Local computers no longer have to do all the heavy lifting when it comes to running applications. The network of computers that make up the cloud handles them instead. Hardware and software demands on the user’s side decrease. The only thing the user’s computer needs to be able to run is the cloud computing system’s interface software, which can be as simple as a Web browser, and the cloud’s network takes care of the rest.” An everyday example of cloud computing, that most people have encountered, can be found within web-based email accounts like, gmail, hotmail and yahoo. Your own computer only [&hellip


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About us

Do you have a computer problem? Welcome to our website. Supportedge is a specialist IT consulting company. Our aim is to give you the very best advice specific to your unique business model. We fix and maintain computer systems and networks, but that is only a small part of how we can help to give your business the technical edge. As time goes on, information technology becomes more important, so we tailor all manner of technology to the way in which you work with your goals in mind. In this respect, we see ourselves as business consultants. We believe in a partnership with our customers. Our team will get to know your business and its staff. Please, meet our team: Our core service area extends from Lane Cove to Mosman but we do have customers in all areas of Sydney. Contact us to get the best possible value out of your technology


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Web Design Services

Need a great website for your business? Supportedge can help. We build websites that are professional and affordable. Supportedge are focused on creating sites that look good and function how you want them to. Our websites are clean and responsive and can be developed to display well in mobile phone and tablet screens (try resizing this window). We can help you: custom build your website according to your needs Increase your business’ profile with an online presence Register and host a new or current domain name for your business at a competitive price Create custom and user-friendly WordPress websites that meet the specific needs of your business Build a site that is easy for you to maintain, with minimal ongoing costs Supportedge are dedicated to meeting their deadlines and their budgets. To get a quote or to discuss your site, please call us or send us an email at design@supportedge.com.au


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