New NBN HFC connections halted for 6+ months

NBN has halted all new NBN HFC connections ‘effective immediately’. The decision came as a result of numerous complaints of poor service, low speeds and dropouts. With only 10% of HFC-ready households already connected, this delay will most likely push back NBN’s completion date from 2020.

The current state of NBN is messy, it’s common for connections to take longer than 2 months to complete. It may sound best not to switch over but unfortunately NBN Co shuts off non-NBN connections after 18 months (I.E Your ADSL/Cable won’t work after 18 months of NBN being available in the area). Eventually everyone will have to switch to the NBN. We here at Supportedge are dedicated to providing our clients with high quality IT solutions, so if you have any questions about what the NBN means for you, give us a call so we can help tailor a specific IT solution just for you!

Downloads

Supportedge MAX: Our security software to proactively monitor and check your workstations, servers, and network assets. Click icon to download Support Console: Our Support Console is designed to give us quick and easy access to your computer. In rare cases, our main “Remote Help” button may not work for the technical aspects of your computer. We’ve prepared this Support Console as an alternative just in case our first method doesn’t work. Click the circle icon below to download the Zoho Support Console. PeaZip Portable: PeaZip is a free archiver tool. The application provides an unified, natively portable, cross-platform file manager and archive manager GUI for many Open Source technologies like 7-Zip, FreeArc, PAQ, UPX. Carbonite Toolkit: Use this file to easily configure your Carbonite backup with file extensions that are not backed up by default. Also includes quick instructions for making sure you get the most comprehensive backup. Visit the Carbonite website. Cloud Station Drive 4: Sync files among your Synology NAS and computers. Visit the Synology website. Foxit Reader: Whether you’re a consumer, business, government agency, or educational organization, you need to read, create, sign, and annotate (comment on) PDF documents and fill out PDF forms. Foxit is a tiny [&hellip

FAQ

What computer systems do you work with? Just about everything. Do you charge for travel time? Not for local bookings – only when extended travel is involved. Do you have an office where I can take my faulty computer to get repaired? Yes, you can find us at Suite 52, 6-8 Herbert Street St Leonards. Please call-ahead first, so that we are best prepared for the job. What about the warranty on the products I buy from you? All new products come with the manufacturer’s warranty. Second hand products have a 90 day warranty

Managed Service Agreements

No Technology Strategy? It’s Costing You Money. Everything in your business revolves around the performance of your IT. IT is the backbone on which businesses succeed, so a managed service agreement supplied by an MSP with experience is key to the success of your business, helping to streamline your IT and keep your business running efficiently for a flat cost every week. Established in 2000, Supportedge have 19 years’ experience protecting and maximising clients systems for performance. Our help desk is in Sydney and based at our St Leonards office. We also have a local presence in Cambelltown and Bankstown. Do you have doubts about your current service agreement or no service agreement at all? Are you getting what you pay for with your IT support? Call 02 8007 2930 or you can upload your current service agreement below if you have one, or just send us your contact details right now to get started on a free review. There’s no risk to you, worst case is we will be able to reassure you that you’re getting a great deal from your current provider or will be able to offer more services for less. We lower your costs with pro-active [&hellip