Dealing with service providers

Service providers are renown for their generally terrible customer service, miscommunication, frequent outages and incorrect billing. Recently an Australian Woman on her honeymoon was billed incorrectly 3 times, with bills greater than $2000 each time. In Mrs McCarthy’s battle with Telstra, she has had to deal with 4 different case managers, the CEO of Telstra and the Queensland Police.

At Supportedge we offer support subscriptions which allow you to streamline your IT and keep your business running efficiently for a flat cost every week. Included in these subscriptions is the Service Provider Management subscription, which covers us establishing communication with your service providers to help resolve problems like Mrs McCarthy’s faster and more efficiently.

Domains

One moment, just transferring you to our secure domain management pages. Please email us or phone 02 8007 2930 for assistance. Transferring you to domain management in 4 seconds


Read More...

About us

Do you have a computer problem? Welcome to our website. Supportedge is a specialist IT consulting company. Our aim is to give you the very best advice specific to your unique business model. We fix and maintain computer systems and networks, but that is only a small part of how we can help to give your business the technical edge. As time goes on, information technology becomes more important, so we tailor all manner of technology to the way in which you work with your goals in mind. In this respect, we see ourselves as business consultants. We believe in a partnership with our customers. Our team will get to know your business and its staff. Please, meet our team: Our core service area extends from Lane Cove to Mosman but we do have customers in all areas of Sydney. Contact us to get the best possible value out of your technology


Read More...

Data Connections

Please contact us for proposals on business grade fiber and midband data links.  We can offer solutions from just about any provider (ISP) in Sydney. Below are quick-links for residential TPG services. TPG ADSL2+ with TPG home phone TPG ADSL2+ only (home phone with another provider) Mobile phone &nbsp


Read More...

Like us on facebook

News Archive