Local Call: 1300 721 576
Phone: 02 8007 2930
Suite 52, 6-8 Herbert Street, ST LEONARDS 2065
What computer systems do you work with?
Just about everything.
Do you charge for travel time?
Not for local bookings – only when extended travel is involved.
Do you have an office where I can take my faulty computer to get repaired?
Yes, you can find us at Suite 52, 6-8 Herbert Street St Leonards. Please call-ahead first, so that we are best prepared for the job.
What about the warranty on the products I buy from you?
All new products come with the manufacturer’s warranty. Second hand products have a 90 day warranty.
Here is a list of some useful links: Generate strong passwords: http://passwordsgenerator.net Online malware scanner and statistics: http://www.virustotal.com
Here at Supportedge we like to maintain a close working relationship with our customers and their systems. Social media platforms provide you with a range of ways to connect with us, give us your feedback, and keep up to date with our progress and current trends in the world of IT. Please drop by and say hi! There’s nothing we value more than your queries and ideas! Facebook www.facebook.com/supportedge Instagram www.instagram.com/supportedge Twitter www.twitter.com/supportedge
Data Recovery The most common data recovery procedure we perform involves a computer that won’t boot due to a drive failure. This is most often caused by a bump or a knock to the computer while the hard disk is writing critical data. Sometimes the head physically crashes into the the plater, which is where the term ‘hard drive crash’ originated. Of course failure of spinning hard disks happens for many reasons include wear and tear. Some drives spin at 10,000 rpm with as little as 3 nanometres separating the drive head from the disk plater, which provides very little room for error. Something that goes hand in hand with data recovery is your backup plan. If you don’t have a backup policy in place please contact us straight away for a solution that’s tailored to your valuable information and the way in which you work. To ensure we can recover as much data as possible, please cease using the media or the affected computer straight away. Stage one recovery prices start from only $250 for most media types including hard drives, discs and flash cards. This price includes GST and the replacement drive. In most situations we can recover [&hellip