FAQ

What computer systems do you work with?
Just about everything.

Do you charge for travel time?
Not for local bookings – only when extended travel is involved.

Do you have an office where I can take my faulty computer to get repaired?
Yes, you can find us at Suite 52, 6-8 Herbert Street St Leonards. Please call-ahead first, so that we are best prepared for the job.

What about the warranty on the products I buy from you?
All new products come with the manufacturer’s warranty. Second hand products have a 90 day warranty.

Support Subscriptions

Our subscription service is designed in order to streamline your IT and keep your business running efficiently for a flat cost every week. By subscribing, we offer subscriptions for IT devices which your business relies on. These subscriptions guarantee that we will remotely monitor, maintain, manage and repair your devices for the duration of the subscription. This is IT protection for your business. When subscribing, we also offer discounts of up to 50% off of our consulting fees, and you’ll have the added benefit of simple subscription costs for the wide range of services which we provide. Some of the many benefits in choosing our subscription service include: Choose your Subscriptions: We can tailor the agreement to your business and budget by subscribing to only specific services your business needs Great Value: We offer great value for our subscribers and give discounts of up to 50% off our consulting fees for those who subscribe to more of our services Monthly billing: Monthly bill which allows for easier budgeting of our I.T services Service Improvement: Establishes an environment of communication so we can keep your systems protected Maintenance and Protection: Keeping your IT equipment protected from errors and downtime and maintained [&hellip


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FAQ

What computer systems do you work with? Just about everything. Do you charge for travel time? Not for local bookings – only when extended travel is involved. Do you have an office where I can take my faulty computer to get repaired? Yes, you can find us at Suite 52, 6-8 Herbert Street St Leonards. Please call-ahead first, so that we are best prepared for the job. What about the warranty on the products I buy from you? All new products come with the manufacturer’s warranty. Second hand products have a 90 day warranty


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Downloads

Here are a list of downloads that you may find useful. Click on the icons below to download them. Never 10: The name “Never 10” is a bit of an overstatement, since this utility may also be used to easily re-enable Windows operating system automatic upgrading. But the primary reason for using this is to disable Windows’ pestering insistence upon upgrading Windows 7 or 8.1 to Windows 10.  Visit GRC’s website. PeaZip Portable: PeaZip is a free archiver tool. The application provides an unified, natively portable, cross-platform file manager and archive manager GUI for many Open Source technologies like 7-Zip, FreeArc, PAQ, UPX.  Visit the PeaZip website. Immunet Free Antivirus: Unique in that for most situations you wouldn’t install two antivirus together, however Immunet is designed specifically to do just that.  Visit the Immunet website.   Cloud Station Drive 4: Sync files among your Synology NAS and computers.  Visit the Synology website. Carbonite Toolkit: Use this file to easily configure your Carbonite backup with file extensions that are not backed up by default. Also includes quick instructions for making sure you get the most comprehensive backup. Visit the Carbonite website. Foxit Reader 4.3.1.0323: Whether you’re a consumer, business, government agency, or educational organization, [&hellip


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