Archive for December, 2017

Christmas Trading Hours

Posted on: December 19th, 2017 by Supportedge No Comments

We, at Supportedge, all wish you a happy holiday season.

Our sincere thanks for all your goodwill and loyalty throughout the past year.

See you in the New Year!

merry-christmas-image

We will be closed from the 23rd of December through till 7th January inclusive, re-opening on Monday 8th January 2018.

Merry Christmas and Happy New Year from everyone at Supportedge!

Cable Cleanliness

Posted on: December 19th, 2017 by Supportedge No Comments

There are many places where cable tidiness is disregarded and end up looking like the aftermath of a tornado. Messy cables make it harder to maintain and scale your IT systems, can be a WHS hazard and simply don’t look nice. We pride ourselves on keeping cables clean and tidy as part of every project we work on, so if you need your cables organized neatly, we’re happy to help.

DisasterCables     Cable cleanup

Do your cables look like the picture on the left? Want your cables like the ones on the right? Give us a call!

Client Notice – More Power!!

Posted on: December 12th, 2017 by system No Comments

World's biggest battery

This evening (12.12.17) and tomorrow morning we are doing some upgrades on the power systems to our servers.  We have moved clients systems to other equipment and are not expecting any downtime.

But….

It will effect our phone system.  You may not be able to get through to our office before 9am (13.12.17) on the phone.  Please send an email or call 0423 052 668 if you have an urgent request.

New NBN HFC connections halted for 6+ months

Posted on: December 7th, 2017 by Supportedge No Comments

NBN_Masterbrand_Australia_Descriptor_NOTAGLINE_Landscape_CMYK

NBN has halted all new NBN HFC connections ‘effective immediately’. The decision came as a result of numerous complaints of poor service, low speeds and dropouts. With only 10% of HFC-ready households already connected, this delay will most likely push back NBN’s completion date from 2020.

The current state of NBN is messy, it’s common for connections to take longer than 2 months to complete. It may sound best not to switch over but unfortunately NBN Co shuts off non-NBN connections after 18 months (I.E Your ADSL/Cable won’t work after 18 months of NBN being available in the area). Eventually everyone will have to switch to the NBN. We here at Supportedge are dedicated to providing our clients with high quality IT solutions, so if you have any questions about what the NBN means for you, give us a call so we can help tailor a specific IT solution just for you!