Archive for May, 2018

New support ticket

Posted on: May 30th, 2018 by Supportedge No Comments

Need assistance? Use the form below to lodge a support ticket.  Fields marked with an asterisk (*) are required.

    Ticket details

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    Recent phishing emails from “Microsoft”

    Posted on: May 29th, 2018 by Supportedge No Comments

    Microsoft Phishing example

    Received any phishy emails lately? We’ve noticed an upspike in fake emails pretending to be big IT companies such as Microsoft and Apple. These emails pretend that you need to change your password or enter your bank details or something similar in order to scam your details from you. This can then be used to commit fraud, identity theft, and other cyber crimes. According to an ACCC report, $174,913 Australian dollars have been lost this year to phishing attacks.

    Above you can see an example of a phishing email with some red-flags highlighted. Make sure to always be suspicious of ANY email you receive. It is a good idea to always double-check the sender address and read the entire email before clicking any links or attachments. If anything stands out as suspicious then don’t risk it!

    Check out The ACCC’s Scamwatch for a better idea on how scams affect everyday Australians.

    If you have any questions or suspicions about an email, call, text or webpage, give us a call and our experts can help keep you safe online.

    Mozilla’s Internet health report

    Posted on: May 10th, 2018 by Supportedge No Comments

    Mozilla internet health report
    Concerned about your privacy and safety online? Fake news? Have questions about the internet of things? or just curious about anything to do with internet health?

    Mozilla recently announced their Internet Health Report 2018. An open-source report discussing issues and upcoming challenges everyday internet users face. Mozilla dives into topics such as fake news, big tech and the internet of things. The report interviews experts across multiple fields specializing in internet services. Mozilla’s position as a free and open-source internet company gives their thoughts significant weight and their perspective is quite interesting.

    So, interested in learning more about internet freedom? Check out Mozilla’s Internet Health Report 2018 and if you’re still curious, we’re happy to help with any questions you may have.

    Remote Assistance

    Posted on: May 10th, 2018 by Supportedge No Comments