Local Call: 1300 721 576
Phone: 02 8007 2930
Suite 52, 6-8 Herbert Street, ST LEONARDS 2065
Service providers are renown for their generally terrible customer service, miscommunication, frequent outages and incorrect billing. Recently an Australian Woman on her honeymoon was billed incorrectly 3 times, with bills greater than $2000 each time. In Mrs McCarthy’s battle with Telstra, she has had to deal with 4 different case managers, the CEO of Telstra and the Queensland Police.
At Supportedge we offer support subscriptions which allow you to streamline your IT and keep your business running efficiently for a flat cost every week. Included in these subscriptions is the Service Provider Management subscription, which covers us establishing communication with your service providers to help resolve problems like Mrs McCarthy’s faster and more efficiently.
Need assistance? Use the form below to lodge a support ticket with us. To assist us in helping you solve your problems as soon as possible, please fill out the entirety of the form