Author Archive

Contact us

Posted on: March 4th, 2013 by Supportedge No Comments

Phone: 02 8007 2930

52/6 Herbert Street,
ST LEONARDS 2065

ua.moc.egdetroppus@troppus

Look for the “Supportedge” signage. Our office is on the first floor in the middle building-the one with the cafe at the front. The most direct access is the entrance next to the loading area, about 8 meters from the cafe, directly across from KSS Security. Lifts are available.


Facebook Promo

Posted on: February 28th, 2013 by Supportedge No Comments

Like us on Facebook fb.com/supportedge to be in the draw to win a 1 year subscription to Carbonite Home Cloud backup with setup and monitoring valued at $110.  Winner will be drawn on 11th March 2013.

Sorry competition is only open to existing customers and new customers based in Sydney’s Lower North Shore.

Try Win 8 for Free

Posted on: February 18th, 2013 by Supportedge No Comments

Want to have a look at Windows 8 before committing to buying?  Get the 90 day evaluation.

http://msdn.microsoft.com/en-au/evalcenter/jj554510.aspx

Be carful with this one.  From the Microsoft website: “Once the evaluation is installed, you cannot upgrade. To revert to a previous version of Windows, you must do a clean install from your original installation media.”

Downloads

Posted on: February 18th, 2013 by Supportedge No Comments

Supportedge MAX: Our security software to proactively monitor and check your workstations, servers, and network assets.

Click icon to download

SupportedgeMAX


Support Console: Our Support Console is designed to give us quick and easy access to your computer. In rare cases, our main “Remote Help” button may not work for the technical aspects of your computer. We’ve prepared this Support Console as an alternative just in case our first method doesn’t work.

Click the circle icon below to download the Zoho Support Console.


PeaZip Portable: PeaZip is a free archiver tool. The application provides an unified, natively portable, cross-platform file manager and archive manager GUI for many Open Source technologies like 7-Zip, FreeArc, PAQ, UPX.

Download PeaZip


Carbonite Toolkit: Use this file to easily configure your Carbonite backup with file extensions that are not backed up by default. Also includes quick instructions for making sure you get the most comprehensive backup. Visit the Carbonite website.

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Cloud Station Drive 4: Sync files among your Synology NAS and computers.  Visit the Synology website.

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Foxit Reader: Whether you’re a consumer, business, government agency, or educational organization, you need to read, create, sign, and annotate (comment on) PDF documents and fill out PDF forms. Foxit is a tiny install, at 7.6MB, and our testing has shown it to work well on many operating systems. This version of foxit is our recommended version, as the newer versions are more complex and come with bloatware. Visit the Foxit website for more details.

Foxit 4.3


Crystal Disk Info: Monitor the health and status of your HDD and SSD drives with this free program.
Visit the Crystal disk website.


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Netalyzr: Test your internet connection for performance and security issues.

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ISP Tools

DNS benchmark: Test the performance of your ISP with this free, 163kb download. Visit the DNS Benchmark website.

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Advanced Port Scanner was designed to be fast and simple to use. It scans IP addresses and ports as well as many other features. Visit advanced-port-scanner.com for more information.


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IMG BURN: Block unwanted access to your website. Block ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and even most hijackers. Visit the ImgBurn website.

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Malwarebytes Anti-Malware Free: Malwarebytes Anti-Malware Free is a powerful, on-demand scanner which will detect and remove malicious files from your computer. Visit the Malwarebytes website.

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RogueKiller: Detects, terminates and removes malicious processes and programs from your computer. Visit the bleepingcomputer website for more information.

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Never 10: The name “Never 10” is a bit of an overstatement, since this utility may also be used to easily re-enable Windows operating system automatic upgrading. But the primary reason for using this is to disable Windows’ pestering insistence upon upgrading Windows 7 or 8.1 to Windows 10.  Visit GRC’s website.

Supportedge Facebook account goes live

Posted on: February 1st, 2013 by Supportedge No Comments

Like us on http://www.facebook.com/supportedge. Supportedge has embraced the world of social media. Keep an eye on our pages for IT news and Supportedge updates. This is a brand new page, please bare with us while we update it. Keep an eye on this space.

Kim Dotcom launches new site

Posted on: January 21st, 2013 by Supportedge No Comments

After recent troubles with U.S. government Kim Dotcom launches new site Mega and offers 50GB of encrypted storage for free. Read more here: http://arstechnica.com/tech-policy/2013/01/in-attendance-the-mega-crew-parties-prepares-for-a-fight-ahead/

About us

Posted on: January 21st, 2013 by Supportedge No Comments

Do you have a computer problem? Welcome to our website.

Supportedge is a specialist IT consulting company. Our aim is to give you the very best advice specific to your unique business model. We fix and maintain computer systems and networks, but that is only a small part of how we can help to give your business the technical edge. As time goes on, information technology becomes more important, so we tailor all manner of technology to the way in which you work with your goals in mind. In this respect, we see ourselves as business consultants.

We believe in a partnership with our customers. Our team will get to know your business and its staff. Please, meet our team:

Our core service area extends from Lane Cove to Mosman but we do have customers in all areas of Sydney. Contact us to get the best possible value out of your technology.

Sorry, you may have left something out …

Posted on: January 18th, 2013 by Supportedge No Comments

Sorry, but some of the fields have either been left blank or were not filled in correctly, please go back and try again.

Office: 02 8007 2930
Mobile: 0423 052 668
52/6 Herbert Street, ST LEONARDS 2065

Thankyou!

Posted on: January 18th, 2013 by Supportedge No Comments

Thanks for contacting us we will get back to you as soon as we can

Office: 02 8007 2930
Mobile: 0423 052 668
52/6 Herbert Street, ST LEONARDS 2065

Java vulnerability prompts Oracle software update

Posted on: January 18th, 2013 by Supportedge No Comments

Oracle has released an emergency software update to prevent hackers from taking advantage of a Java vulnerability in their Java7 plugin.

The Java vulnerability allows hackers to access a users computer remotely and execute random code. The update fixes the vulnerability and is available for download here.

Java is a significant security risk. Where possible it is advised you uninstall Java on your PC where it’s not needed. Please update your Java plugin now. Contact us for help with this update if needed.