|North Shore:||Macarthur:||52/6 Herbert Street,
ST LEONARDS 2065
|351 Oran Park Drive,
ORAN PARK 2570
Local Call: 1300 721 576
Phone: 02 8007 2930
The March Windows 10 update (Windows 10 KB5000802) appears to be causing the blue screen of death to appear for some users. The issue seems to occur when trying to print something, though it may only affect certain printing situations.
If this happens to your PC please call us straight away on (02) 8007 2930. The fix will generally take us 10-20 minutes.
What a year. Very big shout-out to all Sydney small business owners and staff who have come together and seen it through.
Over the holiday season we will be taking a break from 24th December to 15th January inclusive. During this time we will be on-hand for any business-critical issues, just leave a message by ringing our phone 02 8007 2930.
Merry Christmas, keep safe and enjoy the holidays.
There is a potential issue with Windows 10 KB4532693 update involving the loss of user data. This security update reverts certain system settings to their defaults and also removed files from the desktop.
For many users, Windows 10 has renamed main user profile folder and files can be restored
While many users are able to restore their files from the temporary folder, some users who have lost all desktop files are unable to get around that profile folder.
If you are unable to login to your profile or you do login and all custom icons, settings and desktop backgrounds have disappeared, stop using the computer and get the computer to us, or we can come out to you.
We can login remotely to check if backups are working properly, or install if needed.
Google Chromes latest version 32 was released on 15th of January.
The latest version of Google’s browser has a few new additions that should prove popular with users, most notably a speaker icon which appears on tabs that are currently making noise.
Chrome 32’s other additions include stronger Safe Browsing malware – in which the browser will now automatically block all malware files and then alert you to it at the bottom of the screen
Google has also announced that the new browser has addressed 21 security issues, as well as fixing bugs and improving stability.
Here are a list of downloads that you may find useful. Click on the icons below to download them. Support Console: Our Support Console is designed to give us quick and easy access to your computer. In rare cases, our main “Remote Help” button may not work for the technical aspects of your computer. We’ve prepared this Support Console as an alternative just in case our first method doesn’t work. Click the circle icon below to download the Zoho Support Console. PeaZip Portable: PeaZip is a free archiver tool. The application provides an unified, natively portable, cross-platform file manager and archive manager GUI for many Open Source technologies like 7-Zip, FreeArc, PAQ, UPX. Carbonite Toolkit: Use this file to easily configure your Carbonite backup with file extensions that are not backed up by default. Also includes quick instructions for making sure you get the most comprehensive backup. Visit the Carbonite website. Cloud Station Drive 4: Sync files among your Synology NAS and computers. Visit the Synology website. Foxit Reader: Whether you’re a consumer, business, government agency, or educational organization, you need to read, create, sign, and annotate (comment on) PDF documents and fill out PDF forms. Foxit is a tiny install, at [&hellip
No Technology Strategy? It’s Costing You Money. Everything in your business revolves around the performance of your IT. IT is the backbone on which businesses succeed, so a managed service agreement supplied by an MSP with experience is key to the success of your business, helping to streamline your IT and keep your business running efficiently for a flat cost every week. Established in 2000, Supportedge have 19 years’ experience protecting and maximising clients systems for performance. Our help desk is in Sydney and based at our St Leonards office. We also have a local presence in Cambelltown and Bankstown. Do you have doubts about your current service agreement or no service agreement at all? Are you getting what you pay for with your IT support? Call 02 8007 2930 or you can upload your current service agreement below if you have one, or just send us your contact details right now to get started on a free review. There’s no risk to you, worst case is we will be able to reassure you that you’re getting a great deal from your current provider or will be able to offer more services for less. We lower your costs with pro-active [&hellip