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Commentary and happenings in the world of Information Technology

Windows 10 update is allegedly deleting files

March 3, 2020

There is a potential issue with Windows 10 KB4532693 update involving the loss of user data. This security update reverts certain system settings to their defaults and also removed files from the desktop.

For many users, Windows 10 has renamed main user profile folder and files can be restored

While many users are able to restore their files from the temporary folder, some users who have lost all desktop files are unable to get around that profile folder.

If you are unable to login to your profile or you do login and all custom icons, settings and desktop backgrounds have disappeared, stop using the computer and get the computer to us, or we can come out to you.

We can login remotely to check if backups are working properly, or install if needed.

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Google Launches Chrome 32: Here’s a run down of what’s new!

February 14, 2020

Google Chromes latest version 32 was released on 15th of January.

The latest version of Google’s browser has a few new additions that should prove popular with users, most notably a speaker icon which appears on tabs that are currently making noise.

Chrome 32’s other additions include stronger Safe Browsing malware – in which the browser will now automatically block all malware files and then alert you to it at the bottom of the screen

Google has also announced that the new browser has addressed 21 security issues, as well as fixing bugs and improving stability.


Christmas Trading Hours

December 17, 2019

Merry Christmas and Happy New Year!

The staff at Supportedge would like to take this opportunity
in wishing you and your families a happy Christmas
and a very blissful new year.

We thank you for your continued support and look forward to working with you in 2020!

We will be closed from Friday 20th December at 3pm and will reopen on Monday 6th January 2020.


Windows 7 end of life

October 31, 2019
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Windows 7 support is coming to an end by the 14th of January 2020. Microsoft will stop releasing updates and patches for this operating system. If you continue to use windows 7 after support has ended, your PC will still work but will become more vulnerable to security risks and viruses.

If you have any enquiries regarding new PC’s with Windows 10 call us at (02) 8007 2930


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Green Computing

Supportedge is an environmentally conscious workplace that practices what it preaches. Three things the average consumer can do and we encourage consumers to do, to reduce your business’ and households’ environmental impact are: 1) Recycle your electronic waste (e-waste): “Australians generate more than 140,000 tonnes of e-waste each year and most of it ends up in landfill,” as stated on the City of Sydney’s website. There is an e-waste depot that you can drop your electronic goods off in Ultimo, Sydney. It is open on allocated days throughout the year. For more information on what days the depot is open or to find out more about how to recycle your e-waste read this brochure from the City of Sydney’s website. Or visit Planet Ark’s website for your closest recycling facility. 2) Invest in long-lasting appliances and maintain them so you get a longer-life out of them: “You can save money and reduce energy use by buying the right appliance for your needs and using it efficiently. The position of the appliance, how you operate it and how you maintain it all affects how much energy is used – for example, placing your refrigerator next to your oven will make it work [&hellip


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Data Connections

Please contact us for proposals on business grade fiber and midband data links.  We can offer solutions from just about any provider (ISP) in Sydney. Below are quick-links for residential TPG services. TPG ADSL2+ with TPG home phone TPG ADSL2+ only (home phone with another provider) Mobile phone &nbsp


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