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Commentary and happenings in the world of Information Technology

Holiday Trading. Bring on 2021!

December 9, 2020

What a year. Very big shout-out to all Sydney small business owners and staff who have come together and seen it through.

Over the holiday season we will be taking a break from 24th December to 15th January inclusive. During this time we will be on-hand for any business-critical issues, just leave a message by ringing our phone 02 8007 2930.

Merry Christmas, keep safe and enjoy the holidays.

How about that whole COVID thing?

Windows 10 update is allegedly deleting files

March 3, 2020

There is a potential issue with Windows 10 KB4532693 update involving the loss of user data. This security update reverts certain system settings to their defaults and also removed files from the desktop.

For many users, Windows 10 has renamed main user profile folder and files can be restored

While many users are able to restore their files from the temporary folder, some users who have lost all desktop files are unable to get around that profile folder.

If you are unable to login to your profile or you do login and all custom icons, settings and desktop backgrounds have disappeared, stop using the computer and get the computer to us, or we can come out to you.

We can login remotely to check if backups are working properly, or install if needed.

Image result for windows 10

Google Launches Chrome 32: Here’s a run down of what’s new!

February 14, 2020

Google Chromes latest version 32 was released on 15th of January.

The latest version of Google’s browser has a few new additions that should prove popular with users, most notably a speaker icon which appears on tabs that are currently making noise.

Chrome 32’s other additions include stronger Safe Browsing malware – in which the browser will now automatically block all malware files and then alert you to it at the bottom of the screen

Google has also announced that the new browser has addressed 21 security issues, as well as fixing bugs and improving stability.


Christmas Trading Hours

December 17, 2019

Merry Christmas and Happy New Year!

The staff at Supportedge would like to take this opportunity
in wishing you and your families a happy Christmas
and a very blissful new year.

We thank you for your continued support and look forward to working with you in 2020!

We will be closed from Friday 20th December at 3pm and will reopen on Monday 6th January 2020.


Partner Program

Do you have any friends or businesses you know that need professional IT services? We’ve got good news, join our Supportedge partner program and get rewarded! Receive extra revenue for referring customers to us, they get great IT service and you earn extra income! Sign-up to become a partner and start referring. It’s that easy. When we do work for them, you start earning. That’s right any work done for your referrals, earn a reward for helping bring us business. Become an official Supportedge partner and start earning! What are you waiting for? Just fill out the form below and we’ll be in touch to set you up as an Official Supportedge Partner!


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Our Customers

All of our customers are valued at Supportedge, no matter what size your business is. We are determined to deliver competitive prices and efficient services to each and every one of our clients. Supportedge has longstanding customers from a wide range of businesses of all different sizes. We work closely with such a diverse clientele to ensure that their technological systems suit their specific business requirements. Check out our brief and our social media if you would like to read more about us and what we do, or contact us directly for a quote


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