|North Shore:||Macarthur:||52/6 Herbert Street,
ST LEONARDS 2065
|351 Oran Park Drive,
ORAN PARK 2570
Local Call: 1300 721 576
Phone: 02 8007 2930
There is a potential issue with Windows 10 KB4532693 update involving the loss of user data. This security update reverts certain system settings to their defaults and also removed files from the desktop.
For many users, Windows 10 has renamed main user profile folder and files can be restored
While many users are able to restore their files from the temporary folder, some users who have lost all desktop files are unable to get around that profile folder.
If you are unable to login to your profile or you do login and all custom icons, settings and desktop backgrounds have disappeared, stop using the computer and get the computer to us, or we can come out to you.
We can login remotely to check if backups are working properly, or install if needed.
Google Chromes latest version 32 was released on 15th of January.
The latest version of Google’s browser has a few new additions that should prove popular with users, most notably a speaker icon which appears on tabs that are currently making noise.
Chrome 32’s other additions include stronger Safe Browsing malware – in which the browser will now automatically block all malware files and then alert you to it at the bottom of the screen
Google has also announced that the new browser has addressed 21 security issues, as well as fixing bugs and improving stability.
The staff at Supportedge would like to take this opportunity
in wishing you and your families a happy Christmas
and a very blissful new year.
We thank you for your continued support and look forward to working with you in 2020!
We will be closed from Friday 20th December at 3pm and will reopen on Monday 6th January 2020.
Windows 7 support is coming to an end by the 14th of January 2020. Microsoft will stop releasing updates and patches for this operating system. If you continue to use windows 7 after support has ended, your PC will still work but will become more vulnerable to security risks and viruses.
If you have any enquiries regarding new PC’s with Windows 10 call us at (02) 8007 2930
Need assistance? Use the form below to lodge a support ticket with us. Items marked with an asterisk * are required
What computer systems do you work with? Just about everything. Do you charge for travel time? Not for local bookings – only when extended travel is involved. Do you have an office where I can take my faulty computer to get repaired? Yes, you can find us at Suite 52, 6-8 Herbert Street St Leonards. Please call-ahead first, so that we are best prepared for the job. What about the warranty on the products I buy from you? All new products come with the manufacturer’s warranty. Second hand products have a 90 day warranty
No Technology Strategy? It’s Costing You Money. Everything in your business revolves around the performance of your IT. IT is the backbone on which businesses succeed, so a managed service agreement supplied by an MSP with experience is key to the success of your business, helping to streamline your IT and keep your business running efficiently for a flat cost every week. Established in 2000, Supportedge have 19 years’ experience protecting and maximising clients systems for performance. Our help desk is in Sydney and based at our St Leonards office. We also have a local presence in Cambelltown and Bankstown. Do you have doubts about your current service agreement or no service agreement at all? Are you getting what you pay for with your IT support? Call 02 8007 2930 or you can upload your current service agreement below if you have one, or just send us your contact details right now to get started on a free review. There’s no risk to you, worst case is we will be able to reassure you that you’re getting a great deal from your current provider or will be able to offer more services for less. We lower your costs with pro-active [&hellip