Looking for more information on who we are and why you should choose Supportedge for all your IT needs?

Commentary and happenings in the world of Information Technology

March Windows 10 update appears to cause blue screen of death when printing

March 12, 2021

The March Windows 10 update (Windows 10 KB5000802) appears to be causing the blue screen of death to appear for some users. The issue seems to occur when trying to print something, though it may only affect certain printing situations.

If this happens to your PC please call us straight away on (02) 8007 2930. The fix will generally take us 10-20 minutes.


Holiday Trading. Bring on 2021!

December 9, 2020

What a year. Very big shout-out to all Sydney small business owners and staff who have come together and seen it through.

Over the holiday season we will be taking a break from 24th December to 15th January inclusive. During this time we will be on-hand for any business-critical issues, just leave a message by ringing our phone 02 8007 2930.

Merry Christmas, keep safe and enjoy the holidays.

How about that whole COVID thing?

Windows 10 update is allegedly deleting files

March 3, 2020

There is a potential issue with Windows 10 KB4532693 update involving the loss of user data. This security update reverts certain system settings to their defaults and also removed files from the desktop.

For many users, Windows 10 has renamed main user profile folder and files can be restored

While many users are able to restore their files from the temporary folder, some users who have lost all desktop files are unable to get around that profile folder.

If you are unable to login to your profile or you do login and all custom icons, settings and desktop backgrounds have disappeared, stop using the computer and get the computer to us, or we can come out to you.

We can login remotely to check if backups are working properly, or install if needed.

Image result for windows 10

Google Launches Chrome 32: Here’s a run down of what’s new!

February 14, 2020

Google Chromes latest version 32 was released on 15th of January.

The latest version of Google’s browser has a few new additions that should prove popular with users, most notably a speaker icon which appears on tabs that are currently making noise.

Chrome 32’s other additions include stronger Safe Browsing malware – in which the browser will now automatically block all malware files and then alert you to it at the bottom of the screen

Google has also announced that the new browser has addressed 21 security issues, as well as fixing bugs and improving stability.


Domains

One moment, just transferring you to our secure domain management pages. Please email us or phone 02 8007 2930 for assistance. Transferring you to domain management in 4 seconds


Read More...

Our Customers

All of our customers are valued at Supportedge, no matter what size your business is. We are determined to deliver competitive prices and efficient services to each and every one of our clients. Supportedge has longstanding customers from a wide range of businesses of all different sizes. We work closely with such a diverse clientele to ensure that their technological systems suit their specific business requirements. Check out our brief and our social media if you would like to read more about us and what we do, or contact us directly for a quote


Read More...

Lodge a support ticket

Need assistance? Use the form below to lodge a support ticket with us. Items marked with an asterisk * are required


Read More...

Recommending and Specialising in