Managed Service Agreements


No Technology Strategy? It’s Costing You Money.

Everything in your business revolves around the performance of your IT. IT is the backbone on which businesses succeed, so a managed service agreement supplied by an MSP with experience is key to the success of your business, helping to streamline your IT and keep your business running efficiently for a flat cost every week.

Established in 2000, Supportedge have 19 years’ experience protecting and maximising clients systems for performance. Our help desk is in Sydney and based at our St Leonards office. We also have a local presence in Cambelltown and Bankstown.

Workstation Managed Service Agreement

Do you have doubts about your current service agreement or no service agreement at all? Are you getting what you pay for with your IT support? Call 02 8007 2930 or you can upload your current service agreement below if you have one, or just send us your contact details right now to get started on a free review. There’s no risk to you, worst case is we will be able to reassure you that you’re getting a great deal from your current provider or will be able to offer more services for less.

Server(s) Managed Service Agreement We lower your costs with pro-active maintenance, a free client access portal that lets you see what we’re working on as we work on it, monthly on-site visits to your sites and monthly performance reports. All with fixed pricing that keeps you in control of your budget.

Over 90% of the businesses that have come to use our services have discovered they have had no backup from their last service provider. What would happen to your business if all your data was lost tonight? IT that runs smoothly also removes staff frustration, this helps you have happy productive employees that you can retain longer.

Supportedge work with a wide range of industries from distribution to health care, accountancy to manufacturing. We bring experience and technology we have learnt from one industry to the others and we simply believe that our own expectation of high achievements will result in success for our clients.

For many of our clients we are their IT conscience. Supportedge consult with your 3rd party suppliers and ISP all as part of your service agreement. No more calling Telstra. We can ensure you’re getting the services you’re paying for, remove and filter out the jargon to help you make clear and concise decisions. Supportedge help you focus on your expertise so you don’t have to worry about IT, we take the responsibility. No excuses, We just get the job done.

Phone Systems Managed Service Agreement

If you do decide to switch, we have done this many times and have the systems in place to ensure a seamless transition. We can also help financially if your current provider has locked you into unreasonable contracts. Sign up now for a free months support.



Partner Program

Do you have any friends or businesses you know that need professional IT services? We’ve got good news, join our Supportedge partner program and get rewarded! Receive extra revenue for referring customers to us, they get great IT service and you earn extra income! Sign-up to become a partner and start referring. It’s that easy. When we do work for them, you start earning. That’s right any work done for your referrals, earn a reward for helping bring us business. Become an official Supportedge partner and start earning! What are you waiting for? Just fill out the form below and we’ll be in touch to set you up as an Official Supportedge Partner!


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Privacy Policy

Introduction: We are committed to protecting your privacy. That is why we have adopted this Privacy Policy. This Privacy Policy lets you know how we process and use your personal information. We promise that we will take steps to use your personal information only in ways that are compatible with this Privacy Policy. The following policies are only in effect for the web pages, newsletters, discussion forums and lists and opt-in announcement lists owned and operated by Supportedge. By using the Supportedge web site, you consent to the collection and use of information by Supportedge. We reserve the right to modify this policy. If we decide to change our Privacy Policy, We will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Index What information will be collected by Supportedge when I visit their site? How will Supportedge use my information? Will my information be transferred to third party companies? How private is Facebook? What is a Cookie? How can I modify or delete personal information from my browser? Can I opt-out of future communications? What else should I know about [&hellip


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Useful Links

Here is a list of some useful links: Generate strong passwords: passwordsgenerator.net Online malware scanner and statistics: virustotal.com


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