| North Shore: | Macarthur: | 52/6 Herbert Street, ST LEONARDS 2065 |
351 Oran Park Drive, ORAN PARK 2570 |
Local Call: 1300 721 576
Phone: 02 8007 2930
ua.moc.egdetroppus@troppus
Are you one of the unlucky ones with HFC NBN in your business or home? We can help out with packages combining HFC NBN and mobile broadband backup systems to keep you online. Most of the time the packages we provide cost less per month than you’re paying now for your current failing internet. Please call for more information. 1300 721 576
Supportedge have been monitoring this threat since 28 June 2017
Again None of our clients have reported this infection.
What is the danger to Supportedge’s clients?
This problem is an issue for Microsoft Windows systems only. The Petya attack starts by sending spam messages containing links to download a ZIP archive. The archive contains a malicious file and as well as a JPEG image. The file names are in German at this stage, the file names are made to look like resumes for job candidates, for this reason the main is HR staff in German-speaking countries.
Australia has not been hit by a wave of attacks. This attack uses the same exploit in Windows that was used to spread WannaCry virus. There are notable differences between Petya and WannaCry, the largest is, WannaCry had a kill switch, Petya does not! If you are infected by Petya Your computer becomes locked and held at ransom (no access to the operating system).
The top 5 countries that have been affected
What do I do to protect myself?
Call us, we will check your system and report the risk. If you’re a subscription client we have already checked your systems, you don’t need to do anything.
If you’re interested in self-checking your system and you don’t need our help you can find more information and procedures here: https://technet.microsoft.com/en-us/library/security/ms17-010.aspx As a part of your self-checks please also make sure to validate your backups.
Ask about our computer monitoring tool!
Not only will this software provide centralised and market-leading anti-virus protection, it will also conduct a thorough series of checks each and every morning before you start work. Checks include:
WannaCry Global Infection rate at 11am 16.05.17 AEST
Source: MalwareInt https://intel.malwaretech.com
Supportedge have been monitoring this issue since 12th May 2017.
The good news is none of our clients have reported this infection or system breach to date. The bad news is this is still a big concern.
If we originally setup your network and no changes have been made to the systems we put in place. Supportedge’s security policies have been protecting you from external threats like this.
What is the danger to Supportedge’s clients?
This problem is an issue for Microsoft Windows systems only. The largest risk factor at this stage is an internal infection. If an infected computer is physically connected with a cable or Wi-Fi to your network you must have Microsoft’s security update MS17-010 that was released in March to be protected.
You have seen this cyber security problem in the News. What’s WannaCry (semi-technical)?
WannaCry leverages the ETERNALBLUE exploit. It’s a problem with the way computer systems share files with each other. To prevent penetration, block ports 135, 139 and 445.
What do I do to protect myself?
Call us, we will check your system and report the risk. If you’re a subscription client we have already checked your systems, you don’t need to do anything.
If you’re interested in self-checking your system and you don’t need our help you can find more information and procedures here: https://technet.microsoft.com/en-us/library/security/ms17-010.aspx As a part of your self-checks please also make sure to validate your backups.
I’ve been infected, what now?
First thing is to turn off the infected computer. Most likely the only recovery is your backups. Call us and we will start your system in our security lab so that we can recover your files.
#MalwareTech #Ransomware #CyberSecurity #WannaCry #wannacrypt #supportedge
In general we will always advise to continue with the operating system installed when your computer was new. i.e. If the PC has a Windows 7 sticker on the front stay with Windows 7.
We have a new tool on our downloads page called Never 10, this tool is from GRC and will keep your Windows 7 or Windows 8.1 PC at it’s current version avoiding the automatic Windows 10 upgrade.
Please contact us for proposals on business grade fiber and midband data links. We can offer solutions from just about any provider (ISP) in Sydney.
Below are quick-links for residential TPG services.
TPG ADSL2+ with TPG home phone
TPG ADSL2+ only (home phone with another provider)
Mobile phone
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Dedicated to providing the right technological solution for your business.
Supportedge is a specialist IT consulting company.
Our goal is to give you the very best advice and service available, tuned to your specific business. Our team works closely with a range of businesses and staff, in a variety of ways; although we fix and maintain computer systems and networks, those are only a couple of the ways in which we can promote efficiency, and ultimately, growth.
We believe in close partnerships with our customers.
We believe in great personal relationships and close partnerships with our clients, as we recognise that each workplace is different. However, as time goes on, information technology becomes more important to all business prospects, and we are honoured to spearhead this area on behalf of our eminent clientele.
Supportedge first started trading in July 2000. Our core service area extends from Lane Cove to Mosman, but we have customers throughout Sydney.
We offer on-site, remote and telephone support. At Supportedge we maintain a heavy focus on on-site support and this gives us the opportunity to familiarise ourselves with our customers’ systems, and ultimately provide the best possible service. On-site support has a much higher level of productivity than remote support and will get your problems fixed better and faster. However, for situations that only require remote support, we are happy to provide that service too.
| North Shore: | Macarthur: | 52/6 Herbert Street, ST LEONARDS 2065 |
351 Oran Park Drive, ORAN PARK 2570 |
