Archive for May, 2013

Internet messaging overtakes SMS

Posted on: May 27th, 2013 by Supportedge No Comments

A research paper released this week by Informa, revealed that more people are using the Internet for messaging rather than sending SMS’s.

The short messaging service (SMS) has been a popular method of communication for the past 20 years. Though since the advent of new, free messaging apps like WhatsApp, Viber, KakaoTalk and Apple’s iMessage have emerged, resarch is showing a decline in SMS use.

http://www.news.com.au/technology/smartphones/internet-messaging-outnumbers-sms-messages-for-the-first-time/story-fn6vihic-1226650844946

Exetel ADSL service disruption over the weekend

Posted on: May 21st, 2013 by Supportedge No Comments

We have been notified of a hardware failure that may be affecting some of our customers connecting to the internet with Exetel. The problem was first identified 4pm 17th May and is due to be resolved at noon 20.05.13.  However we are aware that the problem may still be persisting (as of 08:45hrs 21.05.13).

For up-to-date information please visit: Exetel ADSL Status NSW

If you have any questions or would like to report the fault on your connection please dont hesitate to call and we will pass on specific information to the technicians at Exetel.

At this stage there is no need to make any changes to your modem or router.  Please leave your network devices connected as normal.  This issue should resolve itself without intervention.

Out of Your Password Minder

Posted on: May 1st, 2013 by Supportedge No Comments

But seriously, for password best practice, policies and advice please contact us.