Way more to come: WannaCry and Malware

WannaCry Global Infection rate at 11am 16.05.17 AEST

Source: MalwareInt https://intel.malwaretech.com

Supportedge have been monitoring this issue since 12th May 2017.

The good news is none of our clients have reported this infection or system breach to date. The bad news is this is still a big concern.

If we originally setup your network and no changes have been made to the systems we put in place. Supportedge’s security policies have been protecting you from external threats like this.

What is the danger to Supportedge’s clients?

This problem is an issue for Microsoft Windows systems only. The largest risk factor at this stage is an internal infection. If an infected computer is physically connected with a cable or Wi-Fi to your network you must have Microsoft’s security update MS17-010 that was released in March to be protected.

You have seen this cyber security problem in the News. What’s WannaCry (semi-technical)?

WannaCry leverages the ETERNALBLUE exploit. It’s a problem with the way computer systems share files with each other. To prevent penetration, block ports 135, 139 and 445.

What do I do to protect myself?

Call us, we will check your system and report the risk. If you’re a subscription client we have already checked your systems, you don’t need to do anything.

If you’re interested in self-checking your system and you don’t need our help you can find more information and procedures here: https://technet.microsoft.com/en-us/library/security/ms17-010.aspx As a part of your self-checks please also make sure to validate your backups.

I’ve been infected, what now?

First thing is to turn off the infected computer. Most likely the only recovery is your backups. Call us and we will start your system in our security lab so that we can recover your files.

#MalwareTech #Ransomware #CyberSecurity #WannaCry #wannacrypt #supportedge

Data Connections

Please contact us for proposals on business grade fibre and midband data links. We can offer solutions from just about any provider (ISP) in Sydney

Our Brief

Core Values Integrity Quality Reliability Trust Friendly Motto Dedicated to providing the right technological solution for your business. Supportedge is a specialist IT consulting company. Our goal is to give you the very best advice and service available, tuned to your specific business. Our team works closely with a range of businesses and staff, in a variety of ways; although we fix and maintain computer systems and networks, those are only a couple of the ways in which we can promote efficiency, and ultimately, growth. We believe in close partnerships with our customers. We believe in great personal relationships and close partnerships with our clients, as we recognise that each workplace is different. However, as time goes on, information technology becomes more important to all business prospects, and we are honoured to spearhead this area on behalf of our eminent clientele. Supportedge first started trading in July 2000. Our core service area extends from Lane Cove to Mosman, but we have customers throughout Sydney. We offer on-site, remote and telephone support. At Supportedge we maintain a heavy focus on on-site support and this gives us the opportunity to familiarise ourselves with our customers’ systems, and ultimately provide the [&hellip