Author Archive

Microsoft to discontinue support for XP

Posted on: September 16th, 2013 by Supportedge No Comments

Microsoft will be discontinuing their support for Microsoft XP as of April 8, 2014. This means there will be no more software updates from Windows Update, leaving XP users vulnerable to viruses, spyware, and other malicious software. If you are still using XP and would like to upgrade to Vista or Windows 8, get in contact with us and we can help you out.

Read more on Microsoft’s website.

Vinyl Sales Increase 17.7% Since 2011

Posted on: September 16th, 2013 by Supportedge No Comments

There’s something to be said for vinyl — its warm sound, its tactility, the awesome sleeve art. (Jack White would agree.)

The Long Play (LP) record, made of grooved polyvinyl plastic, became a household staple during the 1950s but faded away with the invention of the cassette tape and the portable Sony Walkman. Compact discs later rendered both mediums obsolete, only to be replaced by MP3s.

Read more on Mashable.

iPhone 5C and 5S to be released this month

Posted on: September 16th, 2013 by Supportedge No Comments

iPhone has announced it will be releasing 2 versions of the iPhone this month. The iPhone 5C is the more affordable version that carries the same functions on the iPhone 5 with a plastic body. The iPhone 5S is a total upgrade of the iPhone 5, featuring a faster processor, finger scanning security and an aluminium body.

Read more about the new iPhone models on the nytimes website.

Instagram reaches 150 million users

Posted on: September 9th, 2013 by Supportedge No Comments

Since Facebook bought Instagram last year its popularity has sky rocketed, from 22 million to 150 million users. The phone/tablet app lets users instantly share photos with their networks and comment on them.

Read more on the Wall Street Journal.

Opt-in or opt-out?

Posted on: September 6th, 2013 by Supportedge No Comments

In the final election hours Opposition communications spokesman Malcolm Turnbull announced in an interview with ABC radio the Coalitions $10 million “Policy to Enhance Online Safety for Children.” The details of the policy sounded alot like Senator Conroy’s internet filter, which was heavily criticised and eventually abandoned last year. In the JJJ interview, Malcolm Turnbull said “What [our policy] does is essentially install that software either in  the smartphone or in the modem as a default which you can switch off but then that’s at your call.”

Shortly after the interview the Coalition back-peddled and announced they were not supporting an opt-out internet filter and that it was a mistake. “There was a badly worded sentence or two in the document that went out or earlier today. The fact is we think there should be commercially available filters for PC and mobile phone users to opt in to if they wish,” said Malcolm Turnbull.

Read more on the Age website.

Don’t take your iPad to the beach

Posted on: September 2nd, 2013 by Supportedge No Comments

Cartoonist Maria Scrivan makes a valid claim for why a book may be more practical than an iPad at the beach. View the comic on Mashable here.

Our Customers

Posted on: August 26th, 2013 by Supportedge No Comments

All of our customers are valued at Supportedge, no matter what size your business is. We are determined to deliver competitive prices and efficient services to each and every one of our clients.

Supportedge has longstanding customers from a wide range of businesses of all different sizes. We work closely with such a diverse clientele to ensure that their technological systems suit their specific business requirements.

Check out our brief and our social media if you would like to read more about us and what we do, or contact us directly for a quote.

Green Computing

Posted on: August 26th, 2013 by Supportedge No Comments

Supportedge is an environmentally conscious workplace that practices what it preaches. Three things the average consumer can do and we encourage consumers to do, to reduce your business’ and households’ environmental impact are:

1) Recycle your electronic waste (e-waste): “Australians generate more than 140,000 tonnes of e-waste each year and most of it ends up in landfill,” as stated on the City of Sydney’s website. There is an e-waste depot that you can drop your electronic goods off in Ultimo, Sydney. It is open on allocated days throughout the year. For more information on what days the depot is open or to find out more about how to recycle your e-waste read this brochure from the City of Sydney’s website. Or visit Planet Ark’s website for your closest recycling facility.

2) Invest in long-lasting appliances and maintain them so you get a longer-life out of them: “You can save money and reduce energy use by buying the right appliance for your needs and using it efficiently. The position of the appliance, how you operate it and how you maintain it all affects how much energy is used – for example, placing your refrigerator next to your oven will make it work harder to keep your food cold. Leaving appliances on standby unnecessarily will also waste energy,” as stated on yourenergysavings.gov.au.

3) Buy technology that is energy efficient: “When you replace an existing product, think about buying an energy-efficient appliance that is right for your needs. The running costs of your appliance can add up to more than the purchase price and will impact on your electricity bill for years to come. Considering energy use in addition to purchase price and product features will save you money and energy as well as reduce greenhouse gas emissions over time. A lot of new appliances and some electronic equipment have Energy Rating Labels to help you with this,” as stated on yourenergysavings.gov.au.

NBN

Posted on: August 26th, 2013 by Supportedge No Comments

The NBN (National Broadband Network) is a Federal government initiative aimed at improving national internet speeds in an increasingly digital age. The NBN commenced its 3 year Australia-wide rollout plan in June 2013. NBN Co (a wholly-owned Commonwealth company that has been prescribed as a Government Business Enterprise) was formed in 2009 and contracted to implement the NBN.

What does this mean?
According to the Department of Broadband Communications and the Digital Economy: “the NBN will provide high-speed broadband access to all Australian homes and businesses through a mix of three technologies: optic fibre, fixed wireless and next-generation satellite.93 per cent of Australian homes, schools and businesses will have access to the NBN through optic fibre to premises, capable of providing broadband speeds of up to one gigabyte per second.”

This large-scale, Australia wide endeavor will connect 93% of homes, schools and workplaces with optical fibre (fibre to the premises or “FTTP”), providing superfast broadband services to Australians in urban and regional towns. The remaining hard-to-reach 7% will be connected to the NBN by fixed wireless and satellite technology.

The Federal government estimates that “more than six million homes and businesses will be able to access or be in progress to receive NBN services by mid-2016.”

For more information about the NBN, visit the Federal government’s NBN website.

Cloud Computing

Posted on: August 26th, 2013 by Supportedge No Comments

The “cloud” has become a household name in the past couple of years, but what does it actually mean and what can it do for your business and home?

According to info-world.com: “Cloud computing encompasses any subscription-based or pay-per-use service that, in real time over the Internet, extends IT’s existing capabilities… Cloud computing is at an early stage, with a motley crew of providers large and small delivering a slew of cloud-based services, from full-blown applications to storage services to spam filtering.”

Howstuffworks.com describes what cloud computing does:
“In a cloud computing system, there’s a significant workload shift. Local computers no longer have to do all the heavy lifting when it comes to running applications. The network of computers that make up the cloud handles them instead. Hardware and software demands on the user’s side decrease. The only thing the user’s computer needs to be able to run is the cloud computing system’s interface software, which can be as simple as a Web browser, and the cloud’s network takes care of the rest.”

An everyday example of cloud computing, that most people have encountered, can be found within web-based email accounts like, gmail, hotmail and yahoo. Your own computer only needs a browser like Internet Explorer to connect to the remote server that stores all your emails. The remote server in this case is the cloud.

The cloud is a broad term and its uses stretch far beyond webmail. Cloud services offer users such things as file storage (e.g. Apple iCloud, dropbox), spam filtering (e.g. Symantec, Mcafee) and faster website performance (e.g. Cloudflare).

So what are the benefits of cloud computing?

  • Users are able to access their files anywhere at anytime over the internet
  • File space is saved on your hard drives
  • Hardware costs can be reduced because computer processing can be handled via the cloud network rather than on the users end.
  • Want to know more about cloud computing? Get in touch with us and see how it can be of benefit to your home and your business.