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Remote Assistance

Posted on: May 10th, 2018 by Supportedge No Comments


Posted on: April 13th, 2017 by system No Comments

Protecting your IT solutions has never been easier with us here at Supportedge. Below are some of our great prices on subscriptions to keep your workplace’s IT protected. By subscribing, you can be sure your business is secure from a wide range of threats including loss of data and viruses.


Workstation Managed Service Agreement Banner

Backup Managed Service Agreement Banner

Office365 Office Managed Service Agreement Banner

Click Here for more details on our Managed service agreements

*Other charges may apply.

Support Subscriptions

Posted on: April 13th, 2017 by system No Comments

Our subscription service is designed in order to streamline your IT and keep your business running efficiently for a flat cost every week. By subscribing, we offer subscriptions for IT devices which your business relies on.

These subscriptions guarantee that we will remotely monitor, maintain, manage and repair your devices for the duration of the subscription. This is IT protection for your business.

When subscribing, we also offer discounts of up to 50% off of our consulting fees, and you’ll have the added benefit of simple subscription costs for the wide range of services which we provide.

Some of the many benefits in choosing our subscription service include:

Some of our subscription services

Cover for the computer(s) that you use in your workspace. Computers that you rely on can experience a whole range of issues which we are dedicated to providing support for. With backup monitoring included you can be sure your computer(s) can recover from disruptions and attacks.**
e.g: Work Computers infected with a virus are covered under this subscription.
Workstation Managed Service Agreement
Servers are a key part of every business, which is why we’re happy to offer expertise in managing, maintaining and repairing servers of all kinds. With backup monitoring included and our expertise in server management, you can be sure your server(s) are safe and secure.
e.g: Business critical applications (e.g MYOB, Oasis, CRM applications) are covered under this subscription.
Server(s) Managed Service Agreement
Printers are important for every business, which is why we offer support for maintaining and repairing printers under this printer subscription.
e.g: Printers printing out with the wrong settings are covered under our printer subscription.
Printers Managed Service Agreement
Cloud services:
Cover for cloud services used in your business. This means that your emails and data are safe and securely managed by us. We also manage your user accounts and perform maintance as needed.
e.g: Creating new email accounts are covered under this subscription.
Cloud services Managed Service Agreement

Service Provider management:
This includes your internet service provider and telecom providers. We will communicate with your service providers to help resolve outages, incorrect bills and other service problems.

Service Provider Managed Service Agreement
Phone system management:
Cover for your phone system. We ensure that your phones will be active and that the system that manages them is maintained.
Phone Systems Managed Service Agreement

** Client must have licensed backup software installed in order to qualify for our backup protection.

Inquire now by calling our office on : 02 8007 2930


Posted on: January 5th, 2016 by system No Comments

You will be redirected to your support portal in 10 seconds (or after clicking the lock icon below).

This is a restricted area and it is normal to receive an error page if your trying to connect from a non-authorised network. Only Supportedge clients with support contract have access. If you are a current Supportedge client and cannot gain access, please email or call our support desk on 02 8007 2930.