Archive for the ‘ news ’ Category

Windows 7 end of life

Posted on: October 31st, 2019 by system No Comments
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Windows 7 support is coming to an end by the 14th of January 2020. Microsoft will stop releasing updates and patches for this operating system. If you continue to use windows 7 after support has ended, your PC will still work but will become more vulnerable to security risks and viruses.

If you have any enquiries regarding new PC’s with Windows 10 call us at (02) 8007 2930

Windows 7 and 8.1 Update Issues

Posted on: August 19th, 2019 by system No Comments

Microsoft published a new Windows update for their operating systems 7 and 8.1 on Tuesday 13th of August 2019, which has since led to critical errors with certain computers including a complete system wipe and loss of all data. (Recommended Update: KB3133977 must be installed before Monthly Update:KB4512506)

Reports started coming in Thursday 15th of August 2019 of this issue and we are recommending to our clients that are being notified of the update or if anything happens that isn’t expected, such as being prompted to factory reset their computer, to turn off the computer and contact us.

If you have a question regarding this please contact us at 02 8007 2930.

Is 5G coming soon?

Posted on: February 12th, 2019 by system No Comments

 

Telstra reveals that we could have a new 5G network running as early as the first half of this year and Australians could be one of the first in the world to have this privilege.  They already have a number of smartphone manufacturers bringing their 5G compatible phones exclusively to their 5G network.

This could mean that we can download a 4K movie on our smartphones in only a few seconds! Not only will data transfer will be at hyper speeds, but consumers will be able to enjoy high quality streaming and gaming. Also, there will be reduced latency in the transfer of data which will support remote heart surgery to be conducted through a robotic arm.

Automation of physical assets such as tractors, irrigation systems and even livestock will become more common as they can be connected to a network with sensor technology.

The benefits are huge!

 

To read the full article see this page.

Christmas Trading Hours

Posted on: December 6th, 2018 by system No Comments

MERRY CHRISTMAS & HAPPY NEW YEAR!

The staff at Supportedge would like to wish you peace, joy and prosperity for the coming year.

Thank you for your continued support and partnership.  May your holidays and New Year be filled with joy.

We will be closed from Monday 24th December 2018 till Friday 4th January 2019 inclusive.

 

 

How healthy are your backups?

Posted on: November 9th, 2018 by Supportedge No Comments

Recently a Windows 10 Update caused irrecoverable file deletion on some user’s systems. These people had their documents, music, pictures and videos deleted forever with only one chance of recovery, backups. This is why this month we’re focusing on ensuring our customers have the right systems in place to recover in the case of a disaster. Our backup audits ensure that even if your business gets hit by a meteor, we can still get your IT systems back up and running again easily.

Today’s the last day of our discounted rate on our professional backup audits and bookings are filling up, so call now to reserve a spot at our cheapest rate!

Discounted rate ends 9th of November, call us for updated prices and availability.

A race that stops Aussies in their tracks

Posted on: November 6th, 2018 by system No Comments

Dear all, this Tuesday we will be closed from lunchtime for the Melbourne Cup.

Wishing the best of luck with the races to all :)

Gamble responsibly.

 

Recent phishing emails from “Microsoft”

Posted on: May 29th, 2018 by Supportedge No Comments

Microsoft Phishing example

Received any phishy emails lately? We’ve noticed an upspike in fake emails pretending to be big IT companies such as Microsoft and Apple. These emails pretend that you need to change your password or enter your bank details or something similar in order to scam your details from you. This can then be used to commit fraud, identity theft, and other cyber crimes. According to an ACCC report, $174,913 Australian dollars have been lost this year to phishing attacks.

Above you can see an example of a phishing email with some red-flags highlighted. Make sure to always be suspicious of ANY email you receive. It is a good idea to always double-check the sender address and read the entire email before clicking any links or attachments. If anything stands out as suspicious then don’t risk it!

Check out The ACCC’s Scamwatch for a better idea on how scams affect everyday Australians.

If you have any questions or suspicions about an email, call, text or webpage, give us a call and our experts can help keep you safe online.

Mozilla’s Internet health report

Posted on: May 10th, 2018 by Supportedge No Comments

Mozilla internet health report
Concerned about your privacy and safety online? Fake news? Have questions about the internet of things? or just curious about anything to do with internet health?

Mozilla recently announced their Internet Health Report 2018. An open-source report discussing issues and upcoming challenges everyday internet users face. Mozilla dives into topics such as fake news, big tech and the internet of things. The report interviews experts across multiple fields specializing in internet services. Mozilla’s position as a free and open-source internet company gives their thoughts significant weight and their perspective is quite interesting.

So, interested in learning more about internet freedom? Check out Mozilla’s Internet Health Report 2018 and if you’re still curious, we’re happy to help with any questions you may have.

NBN Problems??

Posted on: February 4th, 2018 by system No Comments

Bad HFC

Are you one of the unlucky ones with HFC NBN in your business or home?  We can help out with packages combining HFC NBN and mobile broadband backup systems to keep you online.  Most of the time the packages we provide cost less per month than you’re paying now for your current failing internet.  Please call for more information.  1300 721 576

Christmas Trading Hours

Posted on: December 19th, 2017 by Supportedge No Comments

We, at Supportedge, all wish you a happy holiday season.

Our sincere thanks for all your goodwill and loyalty throughout the past year.

See you in the New Year!

merry-christmas-image

We will be closed from the 23rd of December through till 7th January inclusive, re-opening on Monday 8th January 2018.

Merry Christmas and Happy New Year from everyone at Supportedge!