Windows 7 and 8.1 Update Issues

Microsoft published a new Windows update for their operating systems 7 and 8.1 on Tuesday 13th of August 2019, which has since led to critical errors with certain computers including a complete system wipe and loss of all data. (Recommended Update: KB3133977 must be installed before Monthly Update:KB4512506)

Reports started coming in Thursday 15th of August 2019 of this issue and we are recommending to our clients that are being notified of the update or if anything happens that isn’t expected, such as being prompted to factory reset their computer, to turn off the computer and contact us.

If you have a question regarding this please contact us at 02 8007 2930.

Downloads

Here are a list of downloads that you may find useful. Click on the icons below to download them. Support Console: Our Support Console is designed to give us quick and easy access to your computer. In rare cases, our main “Remote Help” button may not work for the technical aspects of your computer. We’ve prepared this Support Console as an alternative just in case our first method doesn’t work. Click the circle icon below to download the Zoho Support Console. PeaZip Portable: PeaZip is a free archiver tool. The application provides an unified, natively portable, cross-platform file manager and archive manager GUI for many Open Source technologies like 7-Zip, FreeArc, PAQ, UPX. Carbonite Toolkit: Use this file to easily configure your Carbonite backup with file extensions that are not backed up by default. Also includes quick instructions for making sure you get the most comprehensive backup. Visit the Carbonite website. Cloud Station Drive 4: Sync files among your Synology NAS and computers.  Visit the Synology website. Foxit Reader: Whether you’re a consumer, business, government agency, or educational organization, you need to read, create, sign, and annotate (comment on) PDF documents and fill out PDF forms. Foxit is a tiny install, at [&hellip


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References

In an attempt to give back to the open source community, here are a list of links that were used during the construction on the Supportedge website. Useful HTML links HTML assistance: http://www.w3.org/ W3C markup validator: http://validator.w3.org/ Menu Our Menu was built with assistance from here: http://webdesign.tutsplus.com/tutorials/site-elements/orman-clarks-vertical-navigation-menu-the-css3-version/ WordPress essentials: Responsive Theme: http://themeid.com/responsive-theme/ WordPress Codex: http://codex.wordpress.org/ For further information regarding our website’s construction please contact us


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Domains

One moment, just transferring you to our secure domain management pages. Please email us or phone 02 8007 2930 for assistance. Transferring you to domain management in 4 seconds


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