|North Shore:||Macarthur:||52/6 Herbert Street,
ST LEONARDS 2065
|351 Oran Park Drive,
ORAN PARK 2570
Local Call: 1300 721 576
Phone: 02 8007 2930
Microsoft published a new Windows update for their operating systems 7 and 8.1 on Tuesday 13th of August 2019, which has since led to critical errors with certain computers including a complete system wipe and loss of all data. (Recommended Update: KB3133977 must be installed before Monthly Update:KB4512506)
Reports started coming in Thursday 15th of August 2019 of this issue and we are recommending to our clients that are being notified of the update or if anything happens that isn’t expected, such as being prompted to factory reset their computer, to turn off the computer and contact us.
If you have a question regarding this please contact us at 02 8007 2930.
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The most common data recovery procedure we perform involves a computer that won’t boot due to a drive failure. This is most often caused by a bump or a knock to the computer while the hard disk is writing critical data. Sometimes the head physically crashes into the the plater. This is where the term ‘hard drive crash’ originated. Of course failure of spinning hard disks happens for many reasons include wear and tear. Some drives spin at 10,000 rpm with as little as 3 nanometres separating the drive head from the disk plater. This provides very little room for error. Something that goes hand in hand with data recovery is your backup plan. If you don’t have a backup policy in place please contact us straight away for a tailor made solution. To ensure we can recover as much data as possible stop using the media or the effected computer straight away. Stage one recovery prices start from only $250 for most media types including hard drives, discs and flash cards. This price includes GST and the replacement drive. In most situations we can recover your data in this first stage. The second stage of disc recovery is the [&hellip