Support Subscriptions

Our subscription service is designed in order to streamline your IT and keep your business running efficiently for a flat cost every week. By subscribing, we offer subscriptions for IT devices which your business relies on.

These subscriptions guarantee that we will remotely monitor, maintain, manage and repair your devices for the duration of the subscription. This is IT protection for your business.

When subscribing, we also offer discounts of up to 50% off of our consulting fees, and you’ll have the added benefit of simple subscription costs for the wide range of services which we provide.

Some of the many benefits in choosing our subscription service include:

Choose your Subscriptions:
We can tailor the agreement to your business and budget by subscribing to only specific services your business needs
Great Value:
We offer great value for our subscribers and give discounts of up to 50% off our consulting fees for those who subscribe to more of our services
Monthly billing:
Monthly bill which allows for easier budgeting of our I.T services
Service Improvement:
Establishes an environment of communication so we can keep your systems protected
Maintenance and Protection:
Keeping your IT equipment protected from errors and downtime and maintained correctly is a much simpler process without the anxiety that might come with having to pay an hourly rate
Suitable for all sizes:
Whether you’re working by yourself or with a large team, we cover businesses of all sizes.
Easy to use support portal:
Gain access to our support portal, which allows your business to track progress on jobs with a simple and easy to use interface.
Easy to access for employees
Employees can easily access the portal and get the support they need

Some of our subscription services

Workstation/Laptop: Cover for the computer(s) that you use in your workspace. Computers that you rely on can experience a whole range of issues which we are dedicated to providing support for. With backup monitoring included you can be sure your computer(s) can recover from disruptions and attacks.** e.g: Work Computers infected with a virus are covered under this subscription.
Server: Servers are a key part of every business, which is why we’re happy to offer expertise in managing, maintaining and repairing servers of all kinds. With backup monitoring included and our expertise in server management, you can be sure your server(s) are safe and secure. e.g: Business critical applications (e.g MYOB, Oasis, CRM applications) are covered under this subscription.
Printers: Printers are important for every business, which is why we offer support for maintaining and repairing printers under this printer subscription. e.g: Printers printing out with the wrong settings are covered under our printer subscription.
Cloud services: Cover for cloud services used in your business. This means that your emails and data are safe and securely managed by us. We also manage your user accounts and perform maintance as needed. e.g: Creating new email accounts are covered under this subscription.
Service Provider management: This includes your internet service provider and telecom providers. We will communicate with your service providers to help resolve outages, incorrect bills and other service problems.
Phone system management: Cover for your phone system. We ensure that your phones will be active and that the system that manages them is maintained.

** Client must have licensed backup software installed in order to qualify for our backup protection.

Inquire now by calling our office on : 02 8007 2930

Managed Service Agreements

No Technology Strategy? It’s Costing You Money. Everything in your business revolves around the performance of your IT. IT is the backbone on which businesses succeed, so a managed service agreement supplied by an MSP with experience is key to the success of your business, helping to streamline your IT and keep your business running efficiently for a flat cost every week. Established in 2000, Supportedge have 19 years’ experience protecting and maximising clients systems for performance. Our help desk is in Sydney and based at our St Leonards office. We also have a local presence in Cambelltown and Bankstown. Do you have doubts about your current service agreement or no service agreement at all? Are you getting what you pay for with your IT support? Call 02 8007 2930 or you can upload your current service agreement below if you have one, or just send us your contact details right now to get started on a free review. There’s no risk to you, worst case is we will be able to reassure you that you’re getting a great deal from your current provider or will be able to offer more services for less. We lower your costs with pro-active [&hellip

Our Customers

All of our customers are valued at Supportedge, no matter what size your business is. We are determined to deliver competitive prices and efficient services to each and every one of our clients. Supportedge has longstanding customers from a wide range of businesses of all different sizes. We work closely with such a diverse clientele to ensure that their technological systems suit their specific business requirements. Check out our brief and our social media if you would like to read more about us and what we do, or contact us directly for a quote

Some of our subscription services

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