Received any phishy emails lately? We’ve noticed an upspike in fake emails pretending to be big IT companies such as Microsoft and Apple. These emails pretend that you need to change your password or enter your bank details or something similar in order to scam your details from you. This can then be used to commit fraud, identity theft, and other cyber crimes. According to an ACCC report, $174,913 Australian dollars have been lost this year to phishing attacks.

Above you can see an example of a phishing email with some red-flags highlighted. Make sure to always be suspicious of ANY email you receive. It is a good idea to always double-check the sender address and read the entire email before clicking any links or attachments. If anything stands out as suspicious then don’t risk it!

Check out The ACCC’s Scamwatch for a better idea on how scams affect everyday Australians.

If you have any questions or suspicions about an email, call, text or webpage, give us a call and our experts can help keep you safe online.

Concerned about your privacy and safety online? Fake news? Have questions about the internet of things? or just curious about anything to do with internet health?

Mozilla recently announced their Internet Health Report 2018. An open-source report discussing issues and upcoming challenges everyday internet users face. Mozilla dives into topics such as fake news, big tech and the internet of things. The report interviews experts across multiple fields specializing in internet services. Mozilla’s position as a free and open-source internet company gives their thoughts significant weight and their perspective is quite interesting.

So, interested in learning more about internet freedom? Check out Mozilla’s Internet Health Report 2018 and if you’re still curious, we’re happy to help with any questions you may have.

We, at Supportedge, all wish you a happy holiday season.

Our sincere thanks for all your goodwill and loyalty throughout the past year.

See you in the New Year!

We will be closed from the 23rd of December through till 7th January inclusive, re-opening on Monday 8th January 2018.

Merry Christmas and Happy New Year from everyone at Supportedge!

There are many places where cable tidiness is disregarded and end up looking like the aftermath of a tornado. Messy cables make it harder to maintain and scale your IT systems, can be a WHS hazard and simply don’t look nice. We pride ourselves on keeping cables clean and tidy as part of every project we work on, so if you need your cables organized neatly, we’re happy to help.

Do your cables look like the picture on the left? Want your cables like the ones on the right? Give us a call!

This evening (12.12.17) and tomorrow morning we are doing some upgrades on the power systems to our servers.  We have moved clients systems to other equipment and are not expecting any downtime.

But….

It will effect our phone system.  You may not be able to get through to our office before 9am (13.12.17) on the phone.  Please send an email or call 0423 052 668 if you have an urgent request.

NBN has halted all new NBN HFC connections ‘effective immediately’. The decision came as a result of numerous complaints of poor service, low speeds and dropouts. With only 10% of HFC-ready households already connected, this delay will most likely push back NBN’s completion date from 2020.

The current state of NBN is messy, it’s common for connections to take longer than 2 months to complete. It may sound best not to switch over but unfortunately NBN Co shuts off non-NBN connections after 18 months (I.E Your ADSL/Cable won’t work after 18 months of NBN being available in the area). Eventually everyone will have to switch to the NBN. We here at Supportedge are dedicated to providing our clients with high quality IT solutions, so if you have any questions about what the NBN means for you, give us a call so we can help tailor a specific IT solution just for you!

Hi all, we will be closed from 1pm on Tuesday for the Melbourne Cup.

Wishing the best of luck with the races to all :)

Gamble responsibly.

This week is Stay Smart Online Week, which is all about raising awareness of the massive damage that cyber-crime can do to you and your business.

The Council of Small Business Organisations of Australia (COSBOA) have stated that 20% of small businesses experienced a cyber-attack in 2016, and predict that 40% of small businesses’ will be attacked in 2017. Cyber-criminals typically target small businesses, who have large amounts of sensitive data and smaller budgets to defend it with.

In order to keep you and your business protected, We’re offering a Level 1 security audit for $550. We will take a look at your systems, ensure you haven’t been breached, check for malicious attempts and report on the current cyber-secure methods your business uses. Call us on 02 8007 2930 for more details.

With the latest Windows 10 update, Microsoft has set paint to be a deprecated feature, which means that it is not recommended by Microsoft anymore but is still available for anyone to use. This can happen for a wide range of reasons, but it seems that Microsoft is preparing the way for their new program Paint 3D. Paint 3D is exciting new software meant to allow easy and intuitive access to 3D modelling, designed to be simple to use and easy to learn much like Paint. Users of Paint 3D should be able to 3D print their creations with ease, adding a fun new tool to Windows’ toolkit.

Paint will no longer come as a default app on windows 10, instead it will be available on Microsoft’s App Store, where users can download it for free. While paint does not have a set date to be discontinued entirely, it’s safe to say that Microsoft does not want to continue supporting it for much longer, and users will eventually have to adapt to different software.