Client Notice – More Power!!

World's biggest battery

This evening (12.12.17) and tomorrow morning we are doing some upgrades on the power systems to our servers.  We have moved clients systems to other equipment and are not expecting any downtime.

But….

It will effect our phone system.  You may not be able to get through to our office before 9am (13.12.17) on the phone.  Please send an email or call 0423 052 668 if you have an urgent request.

Downloads

Here are a list of downloads that you may find useful. Click on the icons below to download them. Support Console: Our Support Console is designed to give us quick and easy access to your computer. In rare cases, our main “Remote Help” button may not work for the technical aspects of your computer. We’ve prepared this Support Console as an alternative just in case our first method doesn’t work. Unfortunately this alternative does not work on the most recent MAC OSX updates, so please advise our technicians if you are on a MAC as this method most likely will not work. Click the blue icon below to download the Support Console. PeaZip Portable: PeaZip is a free archiver tool. The application provides an unified, natively portable, cross-platform file manager and archive manager GUI for many Open Source technologies like 7-Zip, FreeArc, PAQ, UPX. Carbonite Toolkit: Use this file to easily configure your Carbonite backup with file extensions that are not backed up by default. Also includes quick instructions for making sure you get the most comprehensive backup. Visit the Carbonite website. Cloud Station Drive 4: Sync files among your Synology NAS and computers.  Visit the Synology website. Foxit Reader: Whether you’re [&hellip


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Social Media

Here at Supportedge we like to maintain a close working relationship with our customers and their systems. Social media platforms provide you with a range of ways to connect with us, give us your feedback, and keep up to date with our progress and current trends in the world of IT. Please drop by and say hi! There’s nothing we value more than your queries and ideas! Facebook www.facebook.com/supportedge Instagram www.instagram.com/supportedge Twitter www.twitter.com/supportedge


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Managed Service Agreements

No Technology Strategy? It’s Costing You Money. Everything in your business revolves around the performance of your IT. IT is the backbone on which businesses succeed, so a managed service agreement supplied by an MSP with experience is key to the success of your business, helping to streamline your IT and keep your business running efficiently for a flat cost every week. Established in 2000, Supportedge have 19 years’ experience protecting and maximising clients systems for performance. Our help desk is in Sydney and based at our St Leonards office. We also have a local presence in Cambelltown and Bankstown. Do you have doubts about your current service agreement or no service agreement at all? Are you getting what you pay for with your IT support? Call 02 8007 2930 or you can upload your current service agreement below if you have one, or just send us your contact details right now to get started on a free review. There’s no risk to you, worst case is we will be able to reassure you that you’re getting a great deal from your current provider or will be able to offer more services for less. We lower your costs with pro-active [&hellip


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