Managed Service Agreements

No Technology Strategy? It’s Costing You Money.

Everything in your business revolves around the performance of your IT. IT is the backbone on which businesses succeed, so a managed service agreement supplied by an MSP with experience is key to the success of your business, helping to streamline your IT and keep your business running efficiently for a flat cost every week. Established in 2000, Supportedge have 19 years’ experience protecting and maximising clients systems for performance. Our help desk is in Sydney and based at our St Leonards office. We also have a local presence in Cambelltown and Bankstown.
Do you have doubts about your current service agreement or no service agreement at all? Are you getting what you pay for with your IT support? Call 02 8007 2930 or you can upload your current service agreement below if you have one, or just send us your contact details right now to get started on a free review. There’s no risk to you, worst case is we will be able to reassure you that you’re getting a great deal from your current provider or will be able to offer more services for less.
	We lower your costs with pro-active maintenance, a free client access portal that lets you see what we’re working on as we work on it, monthly on-site visits to your sites and monthly performance reports. All with fixed pricing that keeps you in control of your budget. Over 90% of the businesses that have come to use our services have discovered they have had no backup from their last service provider. What would happen to your business if all your data was lost tonight? IT that runs smoothly also removes staff frustration, this helps you have happy productive employees that you can retain longer.
Supportedge work with a wide range of industries from distribution to health care, accountancy to manufacturing. We bring experience and technology we have learnt from one industry to the others and we simply believe that our own expectation of high achievements will result in success for our clients. For many of our clients we are their IT conscience. Supportedge consult with your 3rd party suppliers and ISP all as part of your service agreement. No more calling Telstra. We can ensure you’re getting the services you’re paying for, remove and filter out the jargon to help you make clear and concise decisions. Supportedge help you focus on your expertise so you don’t have to worry about IT, we take the responsibility. No excuses, We just get the job done.

If you do decide to switch, we have done this many times and have the systems in place to ensure a seamless transition. We can also help financially if your current provider has locked you into unreasonable contracts. Sign up now for a free months support.

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Cloud Computing

The “cloud” has become a household name in the past couple of years, but what does it actually mean and what can it do for your business and home? According to info-world.com: “Cloud computing encompasses any subscription-based or pay-per-use service that, in real time over the Internet, extends IT’s existing capabilities… Cloud computing is at an early stage, with a motley crew of providers large and small delivering a slew of cloud-based services, from full-blown applications to storage services to spam filtering.” Howstuffworks.com describes what cloud computing does: “In a cloud computing system, there’s a significant workload shift. Local computers no longer have to do all the heavy lifting when it comes to running applications. The network of computers that make up the cloud handles them instead. Hardware and software demands on the user’s side decrease. The only thing the user’s computer needs to be able to run is the cloud computing system’s interface software, which can be as simple as a Web browser, and the cloud’s network takes care of the rest.” An everyday example of cloud computing, that most people have encountered, can be found within web-based email accounts like, gmail, hotmail and yahoo. Your own computer only [&hellip

About us

Do you have a computer problem? Welcome to our website. Supportedge is a specialist IT consulting company. Our aim is to give you the very best advice specific to your unique business model. We fix and maintain computer systems and networks, but that is only a small part of how we can help to give your business the technical edge. As time goes on, information technology becomes more important, so we tailor all manner of technology to the way in which you work with your goals in mind. In this respect, we see ourselves as business consultants. We believe in a partnership with our customers. Our team will get to know your business and its staff. Please, meet our team: Our core service area extends from Lane Cove to Mosman but we do have customers in all areas of Sydney. Contact us to get the best possible value out of your technology

Data Connections

Please contact us for proposals on business grade fiber and midband data links. We can offer solutions from just about any provider (ISP) in Sydney. Below are quick-links for residential TPG services. TPG ADSL2+ with TPG home phone TPG ADSL2+ only (home phone with another provider) Mobile phone &nbsp