52/6 Herbert Street
ST LEONARDS 2065
02 8007 2930
ua.moc.egdetroppus@troppus
Run Ad-Aware SE Personal 1.06r1 to remove spyware from your computer
Question
Spyware is such a problem. What do I do?
Most customers will already have Ad-aware installed on their computers. If you don’t, you can download it from http://www.supportedge.com.au/downloads
Step 1
Let’s start by opening Ad-aware. Click ‘Start’, then ‘All Programs’ then ‘Lavasoft Ad-Aware SE Personal’ then ‘Ad-Aware SE Personal’.
Note:Ad-ware may appear in different locations depending on your install. It may also be located on your desktop.
Step 2
If you haven’t run Ad-Aware for a while you will get a notice to check for updates. Click ‘OK’ to proceed. (this step may not be required)
Step 3
Click ‘Connect’ to check for updates. (this step may not be required)
Step 4
When the update check is done click ‘OK’ to install. (this step may not be required)
Step 5
Click the ‘Finish’ button to continue to the main program. (this step may not be required).
Step 6
Select ‘Scan now’, the screen below will appear, make sure the settings match the picture below. Then click ‘Next’.
While scanning your screen should look like this.
Step 7
When scanning is done press ‘Next’ to continue.
Step 8
Right click on the top listing under ‘Target families’, then left click ‘Select All Objects’.
Step 9
Click ‘Ok’ and your all done. You can close Ad-Aware now.
Notes
The most important thing with security is Automatic Updates must be enabled in Windows.
Depending on your internet use, you should scan once a week if your a heavy user or once a month if your a light user.
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