52/6 Herbert Street
ST LEONARDS 2065
02 8007 2930
ua.moc.egdetroppus@troppus
Run Ad-Aware SE Personal 1.06r1 to remove spyware from your computer
Question
Spyware is such a problem. What do I do?
Most customers will already have Ad-aware installed on their computers. If you don’t, you can download it from http://www.supportedge.com.au/downloads
Step 1
Let’s start by opening Ad-aware. Click ‘Start’, then ‘All Programs’ then ‘Lavasoft Ad-Aware SE Personal’ then ‘Ad-Aware SE Personal’.
Note:Ad-ware may appear in different locations depending on your install. It may also be located on your desktop.
Step 2
If you haven’t run Ad-Aware for a while you will get a notice to check for updates. Click ‘OK’ to proceed. (this step may not be required)
Step 3
Click ‘Connect’ to check for updates. (this step may not be required)
Step 4
When the update check is done click ‘OK’ to install. (this step may not be required)
Step 5
Click the ‘Finish’ button to continue to the main program. (this step may not be required).
Step 6
Select ‘Scan now’, the screen below will appear, make sure the settings match the picture below. Then click ‘Next’.
While scanning your screen should look like this.
Step 7
When scanning is done press ‘Next’ to continue.
Step 8
Right click on the top listing under ‘Target families’, then left click ‘Select All Objects’.
Step 9
Click ‘Ok’ and your all done. You can close Ad-Aware now.
Notes
The most important thing with security is Automatic Updates must be enabled in Windows.
Depending on your internet use, you should scan once a week if your a heavy user or once a month if your a light user.
No Technology Strategy? It’s Costing You Money. Everything in your business revolves around the performance of your IT. IT is the backbone on which businesses succeed, so a managed service agreement supplied by an MSP with experience is key to the success of your business, helping to streamline your IT and keep your business running efficiently for a flat cost every week. Established in 2000, Supportedge have 19 years’ experience protecting and maximising clients systems for performance. Our help desk is in Sydney and based at our St Leonards office. We also have a local presence in Cambelltown and Bankstown. Do you have doubts about your current service agreement or no service agreement at all? Are you getting what you pay for with your IT support? Call 02 8007 2930 or you can upload your current service agreement below if you have one, or just send us your contact details right now to get started on a free review. There’s no risk to you, worst case is we will be able to reassure you that you’re getting a great deal from your current provider or will be able to offer more services for less. We lower your costs with pro-active [&hellip
Core Values Integrity Quality Reliability Trust Friendly Motto Dedicated to providing the right technological solution for your business. Supportedge is a specialist IT consulting company. Our goal is to give you the very best advice and service available, tuned to your specific business. Our team works closely with a range of businesses and staff, in a variety of ways; although we fix and maintain computer systems and networks, those are only a couple of the ways in which we can promote efficiency, and ultimately, growth. We believe in close partnerships with our customers. We believe in great personal relationships and close partnerships with our clients, as we recognise that each workplace is different. However, as time goes on, information technology becomes more important to all business prospects, and we are honoured to spearhead this area on behalf of our eminent clientele. Supportedge first started trading in July 2000. Our core service area extends from Lane Cove to Mosman, but we have customers throughout Sydney. We offer on-site, remote and telephone support. At Supportedge we maintain a heavy focus on on-site support and this gives us the opportunity to familiarise ourselves with our customers’ systems, and ultimately provide the [&hellip
Supportedge MAX: Our security software to proactively monitor and check your workstations, servers, and network assets. Click icon to download Support Console: Our Support Console is designed to give us quick and easy access to your computer. In rare cases, our main “Remote Help” button may not work for the technical aspects of your computer. We’ve prepared this Support Console as an alternative just in case our first method doesn’t work. Click the circle icon below to download the Zoho Support Console. PeaZip Portable: PeaZip is a free archiver tool. The application provides an unified, natively portable, cross-platform file manager and archive manager GUI for many Open Source technologies like 7-Zip, FreeArc, PAQ, UPX. Carbonite Toolkit: Use this file to easily configure your Carbonite backup with file extensions that are not backed up by default. Also includes quick instructions for making sure you get the most comprehensive backup. Visit the Carbonite website. Cloud Station Drive 4: Sync files among your Synology NAS and computers. Visit the Synology website. Foxit Reader: Whether you’re a consumer, business, government agency, or educational organization, you need to read, create, sign, and annotate (comment on) PDF documents and fill out PDF forms. Foxit is a tiny [&hellip