Spyware Scanning Part 1

Run Ad-Aware SE Personal 1.06r1 to remove spyware from your computer


Spyware is such a problem. What do I do?

Most customers will already have Ad-aware installed on their computers. If you don’t, you can download it from http://www.supportedge.com.au/downloads

Step 1

Let’s start by opening Ad-aware. Click ‘Start’, then ‘All Programs’ then ‘Lavasoft Ad-Aware SE Personal’ then ‘Ad-Aware SE Personal’.

Note:Ad-ware may appear in different locations depending on your install. It may also be located on your desktop.

Step 2

If you haven’t run Ad-Aware for a while you will get a notice to check for updates. Click ‘OK’ to proceed. (this step may not be required)

Step 3

Click ‘Connect’ to check for updates. (this step may not be required)

Step 4

When the update check is done click ‘OK’ to install. (this step may not be required)

Step 5

Click the ‘Finish’ button to continue to the main program. (this step may not be required).

Step 6

Select ‘Scan now’, the screen below will appear, make sure the settings match the picture below. Then click ‘Next’.

While scanning your screen should look like this.

Step 7

When scanning is done press ‘Next’ to continue.

Step 8

Right click on the top listing under ‘Target families’, then left click ‘Select All Objects’.

Step 9

Click ‘Ok’ and your all done. You can close Ad-Aware now.


The most important thing with security is Automatic Updates must be enabled in Windows.

Depending on your internet use, you should scan once a week if your a heavy user or once a month if your a light user.


Here are a list of downloads that you may find useful. Click on the icons below to download them. Support Console: Our Support Console is designed to give us quick and easy access to your computer. In rare cases, our main “Remote Help” button may not work for the technical aspects of your computer. We’ve prepared this Support Console as an alternative just in case our first method doesn’t work. Click the circle icon below to download the Zoho Support Console. PeaZip Portable: PeaZip is a free archiver tool. The application provides an unified, natively portable, cross-platform file manager and archive manager GUI for many Open Source technologies like 7-Zip, FreeArc, PAQ, UPX. Carbonite Toolkit: Use this file to easily configure your Carbonite backup with file extensions that are not backed up by default. Also includes quick instructions for making sure you get the most comprehensive backup. Visit the Carbonite website. Cloud Station Drive 4: Sync files among your Synology NAS and computers.  Visit the Synology website. Foxit Reader: Whether you’re a consumer, business, government agency, or educational organization, you need to read, create, sign, and annotate (comment on) PDF documents and fill out PDF forms. Foxit is a tiny install, at [&hellip


Privacy Policy

Introduction: We are committed to protecting your privacy. That is why we have adopted this Privacy Policy. This Privacy Policy lets you know how we process and use your personal information. We promise that we will take steps to use your personal information only in ways that are compatible with this Privacy Policy. The following policies are only in effect for the web pages, newsletters, discussion forums and lists and opt-in announcement lists owned and operated by Supportedge. By using the Supportedge web site, you consent to the collection and use of information by Supportedge. We reserve the right to modify this policy. If we decide to change our Privacy Policy, We will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Index What information will be collected by Supportedge when I visit their site? How will Supportedge use my information? Will my information be transferred to third party companies? How private is Facebook? What is a Cookie? How can I modify or delete personal information from my browser? Can I opt-out of future communications? What else should I know about [&hellip


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